Barefoot Resort #R271

31 октября 2013

Iulia C

5

Отличный выбор!

Отель выбрали по рекомендации менеджера турфирмы. Нам очень понравился отдых в отеле. Прилетели утром, в 12 были в отеле. К 13 уже заселили. У нас был номер с видом на океан, очень красиво. В номере днем тихо. Номера чистые. Убирали ежедневно, полотенца меняли по необходимости: у них там на стене просьба о защите окружающей среды, мол если вам не очень нужно, мы сэкономим воду и энергию. Кормили очень хорошо. Отель выбрали по рекомендации менеджера турфирмы. Нам очень понравился отдых в отеле. Прилетели утром, в 12 были в отеле. К 13 уже заселили. У нас был номер с видом на океан, очень красиво. В номере днем тихо. Номера чистые. Убирали ежедневно, полотенца меняли по необходимости: у них там на стене просьба о защите окружающей среды, мол если вам не очень нужно, мы сэкономим воду и энергию. Кормили очень хорошо.

12 августа 2021

WilliamC891

4

Yearly Golf Trip

Our group of four (golf buddies) made this our place to stay and play this year's annual Myrtle Beach Golf trip. Condo was fine and as advertised and met our needs fine. It was nice being so convenient to the courses, clubhouse for breakfast each morning (included in our package), and so many restaurants to choose from. I would recommend staying here for your MB vacation or golf trip. Our group of four (golf buddies) made this our place to stay and play this year's annual Myrtle Beach Golf trip. Condo was fine and as advertised and met our needs fine. It was nice being so convenient to the courses, clubhouse for breakfast each morning (included in our package), and so many restaurants to choose from. I would recommend staying here for your MB vacation or golf trip.

11 августа 2021

UncleTim2010

2

Bareass Burning Cottage from Hell!

Stayed at River Crossing 312. Cigarette and fish smell when entering. Fridge not working due to previous renters turning setting on high cool. Seal coming off of fridge door. A/c unit not working. Molded shower curtains. Stained flee market furniture. Broken mattresses. Broken kitchen chairs with no support. Writing on windows showing no cleaning. Cigarette ashes in ash tray. Dead bugs on porch and in unit. Left message since office closed. Lori called the next day with normal nervous laugh, therefore showing she did not know how to deal with people. Waited to meet a/c mechanic. Reset breaker and got unit cooling after a day with no a/c. Brought out hotel shower curtains. Next morning woke to burning wires smell from electrical box and too hot to touch. A/c tech came back to unit and replaced breakers while out and no messages. When returned lights in unit were auto dimming and flashing. Called in again and tech came out for third time to adjust wiring at box. Lori with nervous laugh, your a/c is working! Yes the a/c is working but the unit almost had an electrical fire and you can’t run the a/c without power surges. But, your a/c is working. Still didn’t get it. Then had a family that let there kids run around to about 1am each night. I stopped by to turn in key fob on the way out and asked what could be done about this. Ha, Ha we can take a percentage off on your next stay. Unacceptable and so glad to be home. Left it a lot cleaner than checkin. Stayed at River Crossing 312. Cigarette and fish smell when entering. Fridge not working due to previous renters turning setting on high cool. Seal coming off of fridge door. A/c unit not working. Molded shower curtains. Stained flee market furniture. Broken mattresses. Broken kitchen chairs with no support. Writing on windows showing no cleaning. Cigarette ashes in ash tray. Dead bugs on porch and in unit. Left message since office closed. Lori called the next day with normal nervous laugh, therefore showing she did not know how to deal with people. Waited to meet a/c mechanic. Reset breaker and got unit cooling after a day with no a/c. Brought out hotel shower curtains. Next morning woke to burning wires smell from electrical box and too hot to touch. A/c tech came back to unit and replaced breakers while out and no messages. When returned lights in unit were auto dimming and flashing. Called in again and tech came out for third time to adjust wiring at box. Lori with nervous laugh, your a/c is working! Yes the a/c is working but the unit almost had an electrical fire and you can’t run the a/c without power surges. But, your a/c is working. Still didn’t get it. Then had a family that let there kids run around to about 1am each night. I stopped by to turn in key fob on the way out and asked what could be done about this. Ha, Ha we can take a percentage off on your next stay. Unacceptable and so glad to be home. Left it a lot cleaner than checkin.

03 августа 2021

AmyInErie

1

Horrible customer service, no care for accessibility

We booked at Barefoot Resort after an extensive conversation with a Barefoot Resort booking agent. We were assured repeatedly of two things: 1. That we could get a first floor unit (we had someone in a wheelchair and an 87 year old). 2. That there were bike paths. When we got to Barefoot Resort, we were given a second floor unit. The reservation clerk clearly saw a note in our reservation that we needed first floor accommodation, but it was ignored. After a lot of time explaining that this was unacceptable, the agent finally got permission to give us a first floor unit the next day. We had to deal with the second floor for one night, which was not easy. And we had to rearrange our vacation schedule the next day so that we could move at the resort’s convenience. There are NO bike paths at Barefoot Resort. None. There are golf cart paths. We asked the manager on duty, Ms Gilroy, if we were allowed to walk or ride bikes on the golf cart path. She assured us that we were. The next morning we were scolded by the golf club who informed us that only golf carts are allowed on the paths. When we relayed this story to Ms Gilroy she was completely unconcerned and could have cared less. There were other things as well: Dead bugs in the condo, old dried up food under the beds, they forgot to give us WiFi passwords, they gave us pool pass cards that didn’t work, they put us off repeatedly when we came to them with issues. We have tried to contact Ms Wilcoxson, the General Manager, to talk to her about not getting a first floor room the first night and she has never returned a phone call. I would never recommend this resort. We booked at Barefoot Resort after an extensive conversation with a Barefoot Resort booking agent. We were assured repeatedly of two things: 1. That we could get a first floor unit (we had someone in a wheelchair and an 87 year old). 2. That there were bike paths. When we got to Barefoot Resort, we were given a second floor unit. The reservation clerk clearly saw a note in our reservation that we needed first floor accommodation, but it was ignored. After a lot of time explaining that this was unacceptable, the agent finally got permission to give us a first floor unit the next day. We had to deal with the second floor for one night, which was not easy. And we had to rearrange our vacation schedule the next day so that we could move at the resort’s convenience. There are NO bike paths at Barefoot Resort. None. There are golf cart paths. We asked the manager on duty, Ms Gilroy, if we were allowed to walk or ride bikes on the golf cart path. She assured us that we were. The next morning we were scolded by the golf club who informed us that only golf carts are allowed on the paths. When we relayed this story to Ms Gilroy she was completely unconcerned and could have cared less. There were other things as well: Dead bugs in the condo, old dried up food under the beds, they forgot to give us WiFi passwords, they gave us pool pass cards that didn’t work, they put us off repeatedly when we came to them with issues. We have tried to contact Ms Wilcoxson, the General Manager, to talk to her about not getting a first floor room the first night and she has never returned a phone call. I would never recommend this resort.

28 июля 2021

memar98

1

Extremely disappointing stay

First time ever writing a review. Condition of condo upon arrival was not good. Trash and dustballs on floor, a prior guest's clothes in dresser, kitchen cabinets and utensils covered in layer of sticky grease, pots dirty, dryer full of lint, no garbage bags provided. Took 4 days to replace a lightbulb. Maintenance person stole laundry bag with dirty clothes. Staff says they will call you back, but never do. Terrible customer service. Currently on hold with front desk for 15+ min. First time ever writing a review. Condition of condo upon arrival was not good. Trash and dustballs on floor, a prior guest's clothes in dresser, kitchen cabinets and utensils covered in layer of sticky grease, pots dirty, dryer full of lint, no garbage bags provided. Took 4 days to replace a lightbulb. Maintenance person stole laundry bag with dirty clothes. Staff says they will call you back, but never do. Terrible customer service. Currently on hold with front desk for 15+ min.

27 июля 2021

dyamondm2020

1

By far the worst place I’ve stayed! Disgusting!

After checking in and going up to the room once you open the door it immediately smelled like mildew & marijuana. The rooms were not set up correctly as requested and assured by the front desk with multiple calls before hand .After calling and complaining about the room set up no one could help, they put me off to the side and said someone would contact me later. After checking the covers in the main bedroom I came across a white Semen substance on the covers of the bed and on the pillows which was disgusting. The front desk called housekeeping up.The lady came and took off the dirty cover and the pillowcases and revealed how dirty the pillowcases were.She told us not to sleep on those and that she would bring some new ones. After the new cover was put on the bed that night I pulled the covers back and found blood on the 2nd cover. I had to go to Walmart and purchase my own comforter in order to not sleep on a disgusting cover. I called the front desk that morning and told them about the covers, and nothing was done. On that same phone call I discussed with the front desk lady that no pool key was given and had to go back up to the front lobby to get a pool key. During that visit to the front desk I showed the front desk associate pictures of my covers , and the mildew on the carpet. When getting ready to take a shower at the resort I came across the previous person‘s hair in the shower which is disgusting and unacceptable. Also while washing dishes I open the dishwasher and roaches immediately came out. There were so many things wrong with this place. I have stayed here before but the second time was way worse than the first. This place has been run down and it has not been provided the proper care. I should have took the sign of when I was checking in that the lobby was full of angry customers who already had checked in that room looked just like mine. This room was truly disgusting and sanitary and I would never stay here again. For your safety I recommend that you guys don’t either. After checking in and going up to the room once you open the door it immediately smelled like mildew & marijuana. The rooms were not set up correctly as requested and assured by the front desk with multiple calls before hand .After calling and complaining about the room set up no one could help, they put me off to the side and said someone would contact me later. After checking the covers in the main bedroom I came across a white Semen substance on the covers of the bed and on the pillows which was disgusting. The front desk called housekeeping up.The lady came and took off the dirty cover and the pillowcases and revealed how dirty the pillowcases were.She told us not to sleep on those and that she would bring some new ones. After the new cover was put on the bed that night I pulled the covers back and found blood on the 2nd cover. I had to go to Walmart and purchase my own comforter in order to not sleep on a disgusting cover. I called the front desk that morning and told them about the covers, and nothing was done. On that same phone call I discussed with the front desk lady that no pool key was given and had to go back up to the front lobby to get a pool key. During that visit to the front desk I showed the front desk associate pictures of my covers , and the mildew on the carpet. When getting ready to take a shower at the resort I came across the previous person‘s hair in the shower which is disgusting and unacceptable. Also while washing dishes I open the dishwasher and roaches immediately came out. There were so many things wrong with this place. I have stayed here before but the second time was way worse than the first. This place has been run down and it has not been provided the proper care. I should have took the sign of when I was checking in that the lobby was full of angry customers who already had checked in that room looked just like mine. This room was truly disgusting and sanitary and I would never stay here again. For your safety I recommend that you guys don’t either.

Barefoot Resort #R271

Отзывы