Club Wyndham Shearwater - 3 Nights #DJ80

25 ноября 2021

jerend2916

5

Pleasant Hawaiian Holiday

Great facility. Great area for a quiet, beautiful holiday. Close to restaurants, grocery store and shopping. Also close to some great beaches, specifically Anini. Anini is the home to some very large turtles and has a nice entry. Great facility. Great area for a quiet, beautiful holiday. Close to restaurants, grocery store and shopping. Also close to some great beaches, specifically Anini. Anini is the home to some very large turtles and has a nice entry.

27 октября 2021

purpleocean7

2

Disappointed ☹️

We booked a 2 bedroom ocean suite. We chose this resort because of the views and the bathtubs that have jets in them,shown in the pictures ,and we enjoyed them when we stayed there before. Before arriving,we contacted the hotel to confirm our reservation,they said they would send a message when our room was ready with check in instructions. They never did,so we waisted time driving around to find out that we had to check in at their other property.Upon finally checking in,I asked for a late check out,they said we could stay until 11:00,and if we wanted later to call later. When we called back they said we could stay until 10:30.I told them what they said earlier,and they said they would contact the manager and call us back. At 10:55,while I was still waiting for a call back,a security guard rudely came to the door and told us we had to leave .I was barely dressed and felt very uncomfortable talking to him face to face but he insisted on talking,so I explained the situation while in my nightgown .He walked away after I told him the situation. Then we recieved a call from the desk ,saying we could stay until 12:00.Sure enough at 11:55,the security guard came back and was awaiting us outside and watched us as we brought our bags to our car.I began to close the unit door and he said to leave it open,so I did. I have never felt so uncomfortable checking out of a hotel before.I have also never been escorted to my car by a security guard as if we had done something wrong. The coffee maker was broken and made a big mess for me to clean up. The blender was broken as well,it made noise but didn't blend. Aside from all of this,the biggest disappointment was no bath tub in our 2 bedroom suite!This was honestly the main reason I picked this resort because the tubs have jacuzzi jets. I called about this because the pictures clearly have bathtubs in the rooms,even the review s talk about how nice they are.I was told there was nothing they could do and that we were in a handicapped room. It is nice to know they can accommodate handicapped people but we never requested this type of room. Now if that is not enough!,upon opening the pull out bed for my son,it was soaking wet!! I called the office and let them know and asked for some extra sheets to put over it to make do for the night. They said someone would be right over. We waited until past ten,and no one ever came that night, or the next day .I gave up calling because they don't call back ,keep their word or seem to really care about the guests happiness. The views are great but very disappointed because we spent a lot of money for a bathtub that we never got and were rudely treated . We booked a 2 bedroom ocean suite. We chose this resort because of the views and the bathtubs that have jets in them,shown in the pictures ,and we enjoyed them when we stayed there before. Before arriving,we contacted the hotel to confirm our reservation,they said they would send a message when our room was ready with check in instructions. They never did,so we waisted time driving around to find out that we had to check in at their other property.Upon finally checking in,I asked for a late check out,they said we could stay until 11:00,and if we wanted later to call later. When we called back they said we could stay until 10:30.I told them what they said earlier,and they said they would contact the manager and call us back. At 10:55,while I was still waiting for a call back,a security guard rudely came to the door and told us we had to leave .I was barely dressed and felt very uncomfortable talking to him face to face but he insisted on talking,so I explained the situation while in my nightgown .He walked away after I told him the situation. Then we recieved a call from the desk ,saying we could stay until 12:00.Sure enough at 11:55,the security guard came back and was awaiting us outside and watched us as we brought our bags to our car.I began to close the unit door and he said to leave it open,so I did. I have never felt so uncomfortable checking out of a hotel before.I have also never been escorted to my car by a security guard as if we had done something wrong. The coffee maker was broken and made a big mess for me to clean up. The blender was broken as well,it made noise but didn't blend. Aside from all of this,the biggest disappointment was no bath tub in our 2 bedroom suite!This was honestly the main reason I picked this resort because the tubs have jacuzzi jets. I called about this because the pictures clearly have bathtubs in the rooms,even the review s talk about how nice they are.I was told there was nothing they could do and that we were in a handicapped room. It is nice to know they can accommodate handicapped people but we never requested this type of room. Now if that is not enough!,upon opening the pull out bed for my son,it was soaking wet!! I called the office and let them know and asked for some extra sheets to put over it to make do for the night. They said someone would be right over. We waited until past ten,and no one ever came that night, or the next day .I gave up calling because they don't call back ,keep their word or seem to really care about the guests happiness. The views are great but very disappointed because we spent a lot of money for a bathtub that we never got and were rudely treated .

23 октября 2021

gjtravler

5

Better than expected

The Shearwater units are very nice. Most have great views but be prepared for no air conditioning. The property was very clean. You have to make a reservation for the hot tub but had no problem getting the times we wanted. They supply starter kits on necessities which is very nice, including laundry soap. The bed was very comfortable and spacious. The bathrooms very large and very clean. The master has a jacuzzi tube with a walk in shower. The guest bathroom had a large walk in shower also. The view is great. The guest services were very accommodating. I would stay again. The Shearwater units are very nice. Most have great views but be prepared for no air conditioning. The property was very clean. You have to make a reservation for the hot tub but had no problem getting the times we wanted. They supply starter kits on necessities which is very nice, including laundry soap. The bed was very comfortable and spacious. The bathrooms very large and very clean. The master has a jacuzzi tube with a walk in shower. The guest bathroom had a large walk in shower also. The view is great. The guest services were very accommodating. I would stay again.

27 июня 2021

ekelley070

5

Shear Bliss!

Like new condo with gorgeous views. Huge outdoor deck for eating a meal or enjoying coffee in the morning. Lack of ac means that through the open windows you can hear the ocean, the plentiful birds singing and enjoy the sound of daily but brief rain showers. The two bedroom two bath unit was spacious and well appointed. Beds super comfy. Can’t wait until our next visit. Highly recommend. Like new condo with gorgeous views. Huge outdoor deck for eating a meal or enjoying coffee in the morning. Lack of ac means that through the open windows you can hear the ocean, the plentiful birds singing and enjoy the sound of daily but brief rain showers. The two bedroom two bath unit was spacious and well appointed. Beds super comfy. Can’t wait until our next visit. Highly recommend.

11 февраля 2020

MusingsOnTravel

4

Great location

We enjoyed Shearwater a lot. It was quiet, a very small location in terms of number of units, overlooking the water. It's not air conditioned but we didn't need it at all. Lots of air. The unit was large. The only real downside was that there is little parking and it is very very tight- almost impossible to maneuver in some places. We enjoyed Shearwater a lot. It was quiet, a very small location in terms of number of units, overlooking the water. It's not air conditioned but we didn't need it at all. Lots of air. The unit was large. The only real downside was that there is little parking and it is very very tight- almost impossible to maneuver in some places.

Club Wyndham Shearwater - 3 Nights #DJ80

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