Club Wyndham Rancho Vistoso #C919

24 июля 2021

Jolynn F

4

Great place to stay

Great three bedroom suite at a great price for the eight of us in town visiting family. Staff was very friendly and helpful. Facilities were clean. Kids loved playing games and the pool. Even though it is north of town it was pretty easy to access the places in Tucson we wanted to go. Great three bedroom suite at a great price for the eight of us in town visiting family. Staff was very friendly and helpful. Facilities were clean. Kids loved playing games and the pool. Even though it is north of town it was pretty easy to access the places in Tucson we wanted to go.

24 мая 2021

482deserts

1

Beautiful resort; Horrible Manager

Can I please give this resort a lower rating than 1? Beautiful resort managed by horrible manager (Cruz). Do not stay here, manager is rude and offensive. She will make you feel super uncomfortable. I’ve never ever been harassed by a resort manager until now. It’s not worth it, stay at the westward resort on ina. Beautiful scenic resort that is well managed and has 24/7 customer service. Also the westward has 2 pools and jaccuzis with a spa. Do not go to this resort. Cruz is very offensive and even harassed me over the phone. Can I please give this resort a lower rating than 1? Beautiful resort managed by horrible manager (Cruz). Do not stay here, manager is rude and offensive. She will make you feel super uncomfortable. I’ve never ever been harassed by a resort manager until now. It’s not worth it, stay at the westward resort on ina. Beautiful scenic resort that is well managed and has 24/7 customer service. Also the westward has 2 pools and jaccuzis with a spa. Do not go to this resort. Cruz is very offensive and even harassed me over the phone.

28 декабря 2020

michaelc148

5

Wonderful Condo!

The two bedroom condo we stayed at was roomy with very comfortable furniture and a wonderful bed. We had a large balcony to relax on with a beautiful view of the mountains. Tucson in the winter is a wonderful place to be. The two bedroom condo we stayed at was roomy with very comfortable furniture and a wonderful bed. We had a large balcony to relax on with a beautiful view of the mountains. Tucson in the winter is a wonderful place to be.

30 января 2020

JandJ468

5

Home away from Home

My home away from home. I travel to Tucson often and could not love this place more. The rooms are perfect for a traveler who wants to relax and feel at home. They are spacious, clean, and well equipped. The location is great....beautiful mountain views in the Oro Valley. Most importantly, the staff is spectacular, especially Patrick at the front desk. He offers incredible customer service, including great recommendations for meals and activities. He is a true asset to Worldmark. Great place! My home away from home. I travel to Tucson often and could not love this place more. The rooms are perfect for a traveler who wants to relax and feel at home. They are spacious, clean, and well equipped. The location is great....beautiful mountain views in the Oro Valley. Most importantly, the staff is spectacular, especially Patrick at the front desk. He offers incredible customer service, including great recommendations for meals and activities. He is a true asset to Worldmark. Great place!

07 января 2020

grubemed

1

Stay Away from this place!!

Based on some of the other reviews, I decided to stay at WorldMark Rancho Vistoso for a weeklong holiday over New Years. What a mistake! On arrival, we were shown a unit that had a terrible odor, kind of a combination of stale smoke, mold, and strong air freshener. After only a few minutes inside, I had a very bad asthma attack. On returning to the front desk, I was told that there were no other units available, and that they were not responsible for the condition of the units, as we had rented from a "third party". One of the people at the reception area actually laughed, and said "that's why they charge in advance". After trying to "air" the place out for a while, it became evident that whatever was causing the allergic reaction wouldn't go away. As they could not provide another unit, I asked for a refund, and was told that that was between me and whoever I rented from. My credit card receipt says "Worldmark Rancho Vistoso", so I suppose that was a lie too. We ended up having to drive around the area to find a motel with rooms available at the last minute, and paying a lot for smaller (but clean and mold-free) rooms. Do yourself a favor, don't ruin your vacation by trying to stay here!! Based on some of the other reviews, I decided to stay at WorldMark Rancho Vistoso for a weeklong holiday over New Years. What a mistake! On arrival, we were shown a unit that had a terrible odor, kind of a combination of stale smoke, mold, and strong air freshener. After only a few minutes inside, I had a very bad asthma attack. On returning to the front desk, I was told that there were no other units available, and that they were not responsible for the condition of the units, as we had rented from a "third party". One of the people at the reception area actually laughed, and said "that's why they charge in advance". After trying to "air" the place out for a while, it became evident that whatever was causing the allergic reaction wouldn't go away. As they could not provide another unit, I asked for a refund, and was told that that was between me and whoever I rented from. My credit card receipt says "Worldmark Rancho Vistoso", so I suppose that was a lie too. We ended up having to drive around the area to find a motel with rooms available at the last minute, and paying a lot for smaller (but clean and mold-free) rooms. Do yourself a favor, don't ruin your vacation by trying to stay here!!

Club Wyndham Rancho Vistoso #C919

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