diRoma Exclusive #C757
Бразилия
4
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diRoma Exclusive #C757

Проверенный курорт
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Отзывы

diRoma Exclusive #C757 - отзыв
29 января 2019
Curious20106680314
3
рейтинг
Caldas Novas - Go - Br
Hotel with old facilities ... shower ELETICO or very hot ..or frosty ...... WiFi did not work ... Pools very full ... Price of food very high ... Bathroom Box Doors did not open right ... on rainy day water came into the apartment through the window ... !!! Hotel with old facilities ... shower ELETICO or very hot ..or frosty ...... WiFi did not work ... Pools very full ... Price of food very high ... Bathroom Box Doors did not open right ... on rainy day water came into the apartment through the window ... !!!
diRoma Exclusive #C757 - отзыв
10 мая 2017
Elaine W
1
рейтинг
Terrible customer service
Very expensive hotel with ok pools. We had problems with our A.C on day one. First night they sent a nice gentleman but he didn't fix the problem. Second night they sent the guy from the reception desk whom actually said he didn't know what to do and he would send someone else and never did. On our last night I was very angry and they send the maintenance guy, who said it was too late that day too fix things and when I flipped they gave us the keys to other room so we could spend the night. The food is ordinary. The waiter at the pool is hard to find. So your order will take very long to arrive. The exit of the parking lot is awkward it is like almost 2km of a maze to get out of the hotel, which is weird because when the manager allows you can get out through the gate 100 meters away. I really don't recommend this hotel. Find somewhere else! Very expensive hotel with ok pools. We had problems with our A.C on day one. First night they sent a nice gentleman but he didn't fix the problem. Second night they sent the guy from the reception desk whom actually said he didn't know what to do and he would send someone else and never did. On our last night I was very angry and they send the maintenance guy, who said it was too late that day too fix things and when I flipped they gave us the keys to other room so we could spend the night. The food is ordinary. The waiter at the pool is hard to find. So your order will take very long to arrive. The exit of the parking lot is awkward it is like almost 2km of a maze to get out of the hotel, which is weird because when the manager allows you can get out through the gate 100 meters away. I really don't recommend this hotel. Find somewhere else!