Ultiqa @ Kanishka Villas Bali #C426

06 июня 2015

lifelong_wanderlust

3

100 раз подумать, прежде чем бронировать

Соглашусь с предыдущими отзывами, в которых отмечается не лучшее соотношение цена-качество. Комары действительно доставали, в ванной периодически лазили ящерицы, а за завтраком по столу гуляли муравьи. Джакузи нужно основательно почистить и наладить гидромассаж, не могла его никак включить. Интернет постоянно вылетал, и это очень раздражало. О шумоизоляции виллы вообще молчу. Каждое утро в районе 5 часов мы просыпались от крика петуха, который был как будто за стеной, и уже не могли потом уснуть. Даже относительно центральное расположение виллы в Семиняке не перекроет всех этих недочётов. До пляжа далековато, остается еда, шоппинг и тусовки. Если вы едете за этим - тогда отель для вас. Соглашусь с предыдущими отзывами, в которых отмечается не лучшее соотношение цена-качество. Комары действительно доставали, в ванной периодически лазили ящерицы, а за завтраком по столу гуляли муравьи. Джакузи нужно основательно почистить и наладить гидромассаж, не могла его никак включить. Интернет постоянно вылетал, и это очень раздражало. О шумоизоляции виллы вообще молчу. Каждое утро в районе 5 часов мы просыпались от крика петуха, который был как будто за стеной, и уже не могли потом уснуть. Даже относительно центральное расположение виллы в Семиняке не перекроет всех этих недочётов. До пляжа далековато, остается еда, шоппинг и тусовки. Если вы едете за этим - тогда отель для вас.

22 октября 2020

kevjaya92

1

2nd Time staying here. Quality severely deteriorates. INSECTS, COCKROACHES, EVERYWHERE!

The first time I booked this villa in February was one of the best stay I've ever experienced. Breakfast was full of variety, villa was clean and spacious, price is affordable (I stayed in Villa 13). Because of this, I decided to return in August (I booked the 2BR villa on the 16th of August 2020 until 20th of August 2020 and stayed in Villa no 1). To my surprise, the quality of this villa became SO BAD that I feel compelled to write this review. Please, I beg the management of Kanishka Villa to take note of this review and return the state of the villa to its former glory. Big Issues: 1. CLEANLINESS IS NON-EXISTENT. On my second day in the villa, there are LOTS OF COCKROACHES coming out from ALL OVER THE PLACE. I called the housekeeper to spray the whole villa, but there are still cockroaches, both alive and dead all over the villa. I have a huge phobia of roaches and this experience haunts me until this very day. I cannot enjoy the villa after this event and I am scared of going to the bathroom throughout my stay (luckily I did not see any roaches after the second day). The explanation from the housekeeper is that on that day, the villa is undergoing a mass routine spraying. So insecticides in the form of smoke is sprayed all over the villa. That's why the roaches started coming out of their hiding places and lots of dying roaches. However, THIS IS TOTALLY UNACCEPTABLE. They should've done this when there are no guests staying at the villa and they should've anticipated this by closing the villa. 2. UNPROFESSIONAL SERVICE. I called the receptionist numerous times but most of the time, there were nobody to answer the phone. When I walked out of the villa to the reception desk, I saw that there was no one around. The explanation from the staff is that there are only one staff that day and the villa is severely understaffed that the lone receptionist has multiple jobs so most of the time, he is not behind the desk. This is very annoying. There was one time when I called at 10-11 pm for 30 minutes (with interval of 5 mins) but there was no one to answer the phone. In the afternoon I also called several times around 12 noon but no answer either. They should have arranged for a dedicated receptionist seeing that they advertised "24 hours concierge service" on their website. The reality is far from it. 3. BROKEN FACILITIES. On my first night, the AC in the up stair room is broken. I called the technician and it turns out that the freon is depleted. These kinds of things should have been checked before the guests arrived since the maintenance took 30-45 minutes done in the night and it is very disturbing for the guests (and breach of privacy). After he was done, the AC is not very cold either (but enough for us to sleep). I asked the technician why the up stair room AC is not as cold as the down stair room and he said that it's because the AC down stair is DAIKIN but the up stair one is not. This is ridiculous. They should have the same standard for each room. How could each room in the villa has different standard for AC. I remember back in Feb I did not have this issue (the AC in villa 13 is cold). 4. Same as number 3. Broken facility but this time in the bathroom. The Bathtub in the up stair room is broken due to several things. First, the hot water cannot come out. After technicians are called, they said to wait a moment. They tried repairing it for 1 hour and coming and going multiple times but it was not repaired. The hot water eventually came out, but only for 1 min and then the water is cold again (not even remotely enough to fill the bathtub). The hot water storage capacity is not enough to fill one bathtub. Eventually, I decided to take a bath in the cold water, but after several minutes laying there, I realized the bathtub is leaking. With the position of the tab closed, the water slowly drained out so in around 5-10 minutes, it was already almost empty. Totally cannot be used to take a bath. Also, I noticed there was some filth coming out from who-knows where. Please look at the pic I attached, there was some black thing that I dont know come from where after I filled the tub. Small Issues: 1. Mosquitoes. LOTS OF MOSQUITOES in the villa. We need to constantly spray the villa. On my first night, my friend is awoken in the middle of the night because he is bitten by mosquitoes. In the morning, we request the housekeeper to change the spray because there was SO MUCH MOSQUITOE BLOOD on the linen (my friend stay up for 1 hour trying to kill the mosquitoes inside the veil [kelambu]).On our second night, we sprayed the room first every night and the issue is solved but these kinds of things should have been anticipated by the staffs before the guests arrived. They should've sprayed the room first on our first night. 2. Breakfast selection is so limited. Back in Feb, the selection is diverse (there was cereal, fruits, etc.. an entire book filled with breakfast menu) and we have so many options to choose from. Now, the menu is severely limited (only fried rice/noodle and western option). Only one piece of paper. The standard declines rapidly. All in all, I WOULD STAY AWAY from this villa if I were you. The STANDARD has DECLINED SO MUCH in just several months. With the Covid going on, there was tons of better villas and hotel that are discounted that is 10000x better than Kanishka Villa and SOOO MUCH better price/quality ratio. The first time I booked this villa in February was one of the best stay I've ever experienced. Breakfast was full of variety, villa was clean and spacious, price is affordable (I stayed in Villa 13). Because of this, I decided to return in August (I booked the 2BR villa on the 16th of August 2020 until 20th of August 2020 and stayed in Villa no 1). To my surprise, the quality of this villa became SO BAD that I feel compelled to write this review. Please, I beg the management of Kanishka Villa to take note of this review and return the state of the villa to its former glory. Big Issues: 1. CLEANLINESS IS NON-EXISTENT. On my second day in the villa, there are LOTS OF COCKROACHES coming out from ALL OVER THE PLACE. I called the housekeeper to spray the whole villa, but there are still cockroaches, both alive and dead all over the villa. I have a huge phobia of roaches and this experience haunts me until this very day. I cannot enjoy the villa after this event and I am scared of going to the bathroom throughout my stay (luckily I did not see any roaches after the second day). The explanation from the housekeeper is that on that day, the villa is undergoing a mass routine spraying. So insecticides in the form of smoke is sprayed all over the villa. That's why the roaches started coming out of their hiding places and lots of dying roaches. However, THIS IS TOTALLY UNACCEPTABLE. They should've done this when there are no guests staying at the villa and they should've anticipated this by closing the villa. 2. UNPROFESSIONAL SERVICE. I called the receptionist numerous times but most of the time, there were nobody to answer the phone. When I walked out of the villa to the reception desk, I saw that there was no one around. The explanation from the staff is that there are only one staff that day and the villa is severely understaffed that the lone receptionist has multiple jobs so most of the time, he is not behind the desk. This is very annoying. There was one time when I called at 10-11 pm for 30 minutes (with interval of 5 mins) but there was no one to answer the phone. In the afternoon I also called several times around 12 noon but no answer either. They should have arranged for a dedicated receptionist seeing that they advertised "24 hours concierge service" on their website. The reality is far from it. 3. BROKEN FACILITIES. On my first night, the AC in the up stair room is broken. I called the technician and it turns out that the freon is depleted. These kinds of things should have been checked before the guests arrived since the maintenance took 30-45 minutes done in the night and it is very disturbing for the guests (and breach of privacy). After he was done, the AC is not very cold either (but enough for us to sleep). I asked the technician why the up stair room AC is not as cold as the down stair room and he said that it's because the AC down stair is DAIKIN but the up stair one is not. This is ridiculous. They should have the same standard for each room. How could each room in the villa has different standard for AC. I remember back in Feb I did not have this issue (the AC in villa 13 is cold). 4. Same as number 3. Broken facility but this time in the bathroom. The Bathtub in the up stair room is broken due to several things. First, the hot water cannot come out. After technicians are called, they said to wait a moment. They tried repairing it for 1 hour and coming and going multiple times but it was not repaired. The hot water eventually came out, but only for 1 min and then the water is cold again (not even remotely enough to fill the bathtub). The hot water storage capacity is not enough to fill one bathtub. Eventually, I decided to take a bath in the cold water, but after several minutes laying there, I realized the bathtub is leaking. With the position of the tab closed, the water slowly drained out so in around 5-10 minutes, it was already almost empty. Totally cannot be used to take a bath. Also, I noticed there was some filth coming out from who-knows where. Please look at the pic I attached, there was some black thing that I dont know come from where after I filled the tub. Small Issues: 1. Mosquitoes. LOTS OF MOSQUITOES in the villa. We need to constantly spray the villa. On my first night, my friend is awoken in the middle of the night because he is bitten by mosquitoes. In the morning, we request the housekeeper to change the spray because there was SO MUCH MOSQUITOE BLOOD on the linen (my friend stay up for 1 hour trying to kill the mosquitoes inside the veil [kelambu]).On our second night, we sprayed the room first every night and the issue is solved but these kinds of things should have been anticipated by the staffs before the guests arrived. They should've sprayed the room first on our first night. 2. Breakfast selection is so limited. Back in Feb, the selection is diverse (there was cereal, fruits, etc.. an entire book filled with breakfast menu) and we have so many options to choose from. Now, the menu is severely limited (only fried rice/noodle and western option). Only one piece of paper. The standard declines rapidly. All in all, I WOULD STAY AWAY from this villa if I were you. The STANDARD has DECLINED SO MUCH in just several months. With the Covid going on, there was tons of better villas and hotel that are discounted that is 10000x better than Kanishka Villa and SOOO MUCH better price/quality ratio.

06 марта 2020

Bon-Chaisorn

3

Average

Stayed in two bedroom pool villa for 3 nights. Room was clean but old. Very limited choice for breakfast. Ordered in-room dining. Did not like it. Air conditioning need to be upgraded. Staffs were excellent. Great shuttle bus service around Seminyak area. Good location but would not recommend for a longer stay. Stayed in two bedroom pool villa for 3 nights. Room was clean but old. Very limited choice for breakfast. Ordered in-room dining. Did not like it. Air conditioning need to be upgraded. Staffs were excellent. Great shuttle bus service around Seminyak area. Good location but would not recommend for a longer stay.

04 января 2020

nvksh

5

Favourite villa ever!

It is our 3rd times stay at kaniskha villa. Always enjoy our stay there. They offer reasonable price with excellent services! Fast response butler, free shuttle around seminyak, quiet and peaceful vibes even though the villa is located in a busy Seminyak street. You can easily find restaurants, supermarkets, spa and massages, shops on walking distance. Their breakfast also tastes really good ☺️ Since I was there since 2015, I think it is time to renovate the property because it's become older and some parts are old and dull. But overall, Kaniskha always in our heart and our "go to" property when we go to Bali! Thank you! It is our 3rd times stay at kaniskha villa. Always enjoy our stay there. They offer reasonable price with excellent services! Fast response butler, free shuttle around seminyak, quiet and peaceful vibes even though the villa is located in a busy Seminyak street. You can easily find restaurants, supermarkets, spa and massages, shops on walking distance. Their breakfast also tastes really good ☺️ Since I was there since 2015, I think it is time to renovate the property because it's become older and some parts are old and dull. But overall, Kaniskha always in our heart and our "go to" property when we go to Bali! Thank you!

08 декабря 2019

95Trvlgrl

2

Poorly kept, not worth the money, dirty.

I booked this villa based on its rating on trip advisor. It is absolutely not worth the money paid. The villa is tired and aged. Furnishings are worn. Mattress is lumpy, pillows stunk so bad they must be damp or musty inside and desperately need replacing. Thé robe in the wardrobe was musty and smelly as though it had been used many times by others and never washed. This is not what you call a luxury escape away. The bathroom had a terrible smell which I think is the chemical used to seal the flooring. It’s a strong chemical smell. The shower was mouldy. I felt dirty taking a shower there. Again this isn’t what you expect when paying so much for a hotel. There are so many options in Bali. Don’t waste your money. Lastly, I upgraded to a pool villa before arrival and I was told we would receive a 10 min welcome massage upon arrival , we were never offered anything like that. The food is mediocre. The pool was nice but the experience was let down by the tardiness of the furnishings and the cleanliness. I believe the owners need to invest some money in upgrading the villas. It’s just not up to standard, with so many competitors around. I wish I’d gone back to some of the other villas I’ve stayed at before or booked a 5*hotel. This villa is a 2 star property at best. Probably the most poorly furnished property I’ve stayed at in Bali . I booked this villa based on its rating on trip advisor. It is absolutely not worth the money paid. The villa is tired and aged. Furnishings are worn. Mattress is lumpy, pillows stunk so bad they must be damp or musty inside and desperately need replacing. Thé robe in the wardrobe was musty and smelly as though it had been used many times by others and never washed. This is not what you call a luxury escape away. The bathroom had a terrible smell which I think is the chemical used to seal the flooring. It’s a strong chemical smell. The shower was mouldy. I felt dirty taking a shower there. Again this isn’t what you expect when paying so much for a hotel. There are so many options in Bali. Don’t waste your money. Lastly, I upgraded to a pool villa before arrival and I was told we would receive a 10 min welcome massage upon arrival , we were never offered anything like that. The food is mediocre. The pool was nice but the experience was let down by the tardiness of the furnishings and the cleanliness. I believe the owners need to invest some money in upgrading the villas. It’s just not up to standard, with so many competitors around. I wish I’d gone back to some of the other villas I’ve stayed at before or booked a 5*hotel. This villa is a 2 star property at best. Probably the most poorly furnished property I’ve stayed at in Bali .

28 ноября 2019

156marcw

4

So close to being really good

Lovely place and service was spot on. The Villa was beautiful and being able to come back and dip in the private pool was great. We would take a mid day dip before going out to dinner every night. Then another before bed, so relaxing. The villas are off the main Street so pretty quiet which is nice. It was about a 20 minute walk to the beach which we enjoyed stretching out legs each morning. A lot of good restaurants with in walking distance. So location is a big plus. The bedroom ac was weak, living room one was really strong. Place could use a freshen up but all in all nothing serious. They had water problems for a couple days but it was main line issues no not their fault. Wouldn't hesitate to stay there again. Lovely place and service was spot on. The Villa was beautiful and being able to come back and dip in the private pool was great. We would take a mid day dip before going out to dinner every night. Then another before bed, so relaxing. The villas are off the main Street so pretty quiet which is nice. It was about a 20 minute walk to the beach which we enjoyed stretching out legs each morning. A lot of good restaurants with in walking distance. So location is a big plus. The bedroom ac was weak, living room one was really strong. Place could use a freshen up but all in all nothing serious. They had water problems for a couple days but it was main line issues no not their fault. Wouldn't hesitate to stay there again.

Ultiqa @ Kanishka Villas Bali #C426

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