Design Suites Calafate #A079

07 сентября 2016

shumshum2014

4

Красивый, не хватает хорошего сервиса

Отель этот, конечно, очень-очень дизайнерский и красивый, НО сервис в отеле на нетвердую троечку. Нет бесплатного трансфера в город, ресторан не работает круглосуточно, у бассейна вечно не хватает полотенец, завтраки совсем обычные. Расположен далековато от центра города, ресторанов и магазинов. Отель этот, конечно, очень-очень дизайнерский и красивый, НО сервис в отеле на нетвердую троечку. Нет бесплатного трансфера в город, ресторан не работает круглосуточно, у бассейна вечно не хватает полотенец, завтраки совсем обычные. Расположен далековато от центра города, ресторанов и магазинов.

03 марта 2016

Olivia90121

4

Хорошо

Современный отель, светлые просторные номера, невысокие потолки, большая ванная комната. В бассейне тёплая вода, но никогда нет полотенец в раздевалках, поэтому нужно ходить со своими, из номера. Завтраки обычные. Добираться от города 10 минут. Современный отель, светлые просторные номера, невысокие потолки, большая ванная комната. В бассейне тёплая вода, но никогда нет полотенец в раздевалках, поэтому нужно ходить со своими, из номера. Завтраки обычные. Добираться от города 10 минут.

03 декабря 2015

_U2864SL

3

Не очень

Есть много минусов. С плюсами нам видимо не повезло... Наш номер был рядом с ресепшеном и окна выходили не на озеро. С 6 утра все автобусы и машины и люди были "у нас в номере" и это очень дискомфортно. Бассейн имеет очень горячую воду и плавать невозможно. Можно только сидеть как в ванне. И конечно очень далеко от цивилизации Есть много минусов. С плюсами нам видимо не повезло... Наш номер был рядом с ресепшеном и окна выходили не на озеро. С 6 утра все автобусы и машины и люди были "у нас в номере" и это очень дискомфортно. Бассейн имеет очень горячую воду и плавать невозможно. Можно только сидеть как в ванне. И конечно очень далеко от цивилизации

24 августа 2015

Pankaj K

5

Прекрасное место с красивейшим видом

Одно из самых удачных мест для получения полного удовольствия от проживания в этом туристическом городке Эл Калафате. Находится не в самом городке а на его окраине с потрясающими видами если забронировать номер с видом на озеро. К сожалению, сервис и его качество не соответствуют своей категории но место более чем компенсирует тому что нельзя заказать чашку чая или кофе или что либо еще в то время когда закрыт ресторан или Ваше белье которое Вы отдали в стирку забылось или что бесплатного транспорта в город о котором все говорят, на самом деле, нет в их зимний (наш летний) сезон. Вы же не за этим туда едете а за видами. Одно из самых удачных мест для получения полного удовольствия от проживания в этом туристическом городке Эл Калафате. Находится не в самом городке а на его окраине с потрясающими видами если забронировать номер с видом на озеро. К сожалению, сервис и его качество не соответствуют своей категории но место более чем компенсирует тому что нельзя заказать чашку чая или кофе или что либо еще в то время когда закрыт ресторан или Ваше белье которое Вы отдали в стирку забылось или что бесплатного транспорта в город о котором все говорят, на самом деле, нет в их зимний (наш летний) сезон. Вы же не за этим туда едете а за видами.

08 сентября 2014

Artyom_AC

5

Потрясающий эко-отель с видом но озеро!

Прекрасный и очень уютный отель, отличное расположение на окраине города. Из номера открывался вид на поле и озеро. Еда в ресторане просто отменная, большой выбор вин. Завтрак обильный и разнообразный. До центра города и обратно ходит бесплатный микроавтобус. Впервые попал в отель, из которого просто не хотелось выходить! Есть бассейн и сауна, если на улице тепло, то на улице устанавливают лежаки и можно загорать. Персонал в отеле очень внимательный и любезный. Прекрасный и очень уютный отель, отличное расположение на окраине города. Из номера открывался вид на поле и озеро. Еда в ресторане просто отменная, большой выбор вин. Завтрак обильный и разнообразный. До центра города и обратно ходит бесплатный микроавтобус. Впервые попал в отель, из которого просто не хотелось выходить! Есть бассейн и сауна, если на улице тепло, то на улице устанавливают лежаки и можно загорать. Персонал в отеле очень внимательный и любезный.

08 ноября 2021

TandTSwitzerland

3

Great design, limited service

Located outside the town, overlooking Lake Argentino - very nice views. The hotel is in a very nice modern design, nice lobby, nice restaurant, pol and also the rooms are nicely designed. I recommend to book a lake facing room. The food in the restaurant is ok, both breakfast and dinner are ok, not particularly good (e.g. bread is really bad), but overall ok. The big issue here is service: almost nonexistent. There are no towels at the pool. You always need to ask at front desk. There is no help with luggage when you arrive. They do not offer laundry service and do not help you to sort it out. Etc etc. most of the staff members are friendly but not trained for hotel service, so there is really a lack of service. So if you look for a place with nice design and no service at a good rate, you might be happy, if you prefer good service you might choose another option. Located outside the town, overlooking Lake Argentino - very nice views. The hotel is in a very nice modern design, nice lobby, nice restaurant, pol and also the rooms are nicely designed. I recommend to book a lake facing room. The food in the restaurant is ok, both breakfast and dinner are ok, not particularly good (e.g. bread is really bad), but overall ok. The big issue here is service: almost nonexistent. There are no towels at the pool. You always need to ask at front desk. There is no help with luggage when you arrive. They do not offer laundry service and do not help you to sort it out. Etc etc. most of the staff members are friendly but not trained for hotel service, so there is really a lack of service. So if you look for a place with nice design and no service at a good rate, you might be happy, if you prefer good service you might choose another option.

19 января 2021

FrankPlanet

1

No respect for their customers

I had booked a 5-night stay for in this hotel before the COVID pandemic ( january 2020 ). I payed immediately around € 800 for a stay in november 2020. I have been sending mails ( at least 20 ! ) starting from september! 2020 to all e-mail addresses I could find. We called the reception and finally I got one mail from Paula Airas asking what I had already sent several times. I just asked for an refund or voucher but nobody respons to anything. I had to do this for a 5 week stay in South America with a lot of hotels and flights and all of them managed to refund or delivered a voucher. Design Suites Calafate is the only hotel that does not arrange a refund or voucher, but totally ignores all communication. It is not polite and a total lack of respect for a so called 4-star hotel. I had booked a 5-night stay for in this hotel before the COVID pandemic ( january 2020 ). I payed immediately around € 800 for a stay in november 2020. I have been sending mails ( at least 20 ! ) starting from september! 2020 to all e-mail addresses I could find. We called the reception and finally I got one mail from Paula Airas asking what I had already sent several times. I just asked for an refund or voucher but nobody respons to anything. I had to do this for a 5 week stay in South America with a lot of hotels and flights and all of them managed to refund or delivered a voucher. Design Suites Calafate is the only hotel that does not arrange a refund or voucher, but totally ignores all communication. It is not polite and a total lack of respect for a so called 4-star hotel.

28 февраля 2020

davidmO4166PM

5

Great Option

Design Suites were fantastic, location is just out of town, which is a good thing, on an isolated peninsular with spectacular views. Rooms great, staff good and friendly, facilities were excellent. Highly recommend. Design Suites were fantastic, location is just out of town, which is a good thing, on an isolated peninsular with spectacular views. Rooms great, staff good and friendly, facilities were excellent. Highly recommend.

25 февраля 2020

Stefan N

5

Beautiful, peaceful hotel with great views!

I stayed here one night in February. The hotel is quite far from El Calafate main street but it has the nicest views of the lake and the mountains. A taxi can take you into town but I walked in which was like 40-60 minutes. There are sand dunes in front of the hotel which is nice for a little morning trek and then you get down to the lagoon. Reception staff were lovely and let me into the room early, which was great since I had an overnight flight. My room had a lake view, it was breathtaking, I couldn't stop staring out the window. The room was spacious with a nice minibar. Bathroom was really big and well equipped including a hydro bath tub. The rooms have floor heating and when I entered the room it was a sauna and my feet were burning on the floor. The air conditioning was very weak and you can't open the windows so it took a whole day to cool down the room a bit which wasn't ideal and other guests had the same problem. Breakfast was very nice, however you need to book if you want to have dinner. The spa was pleasant with great views again. All in an all, a very pleasant stay apart from the tropical temperatures in the room! I stayed here one night in February. The hotel is quite far from El Calafate main street but it has the nicest views of the lake and the mountains. A taxi can take you into town but I walked in which was like 40-60 minutes. There are sand dunes in front of the hotel which is nice for a little morning trek and then you get down to the lagoon. Reception staff were lovely and let me into the room early, which was great since I had an overnight flight. My room had a lake view, it was breathtaking, I couldn't stop staring out the window. The room was spacious with a nice minibar. Bathroom was really big and well equipped including a hydro bath tub. The rooms have floor heating and when I entered the room it was a sauna and my feet were burning on the floor. The air conditioning was very weak and you can't open the windows so it took a whole day to cool down the room a bit which wasn't ideal and other guests had the same problem. Breakfast was very nice, however you need to book if you want to have dinner. The spa was pleasant with great views again. All in an all, a very pleasant stay apart from the tropical temperatures in the room!

23 февраля 2020

momo-colorado

5

Lake views, spacious room and bathroom

This hotel has neat, modern architecture featuring sweeping vistas onto Lago Argentino from the dining hall and all of its north-facing rooms. We loved looking out onto the lake from the full glass wall in our room. The room was very clean, featured a clean modern look, and was big. The bathroom was downright spacious, including the large bath/shower. The hotel is just a few minutes drive from downtown (don't mind the dogs that will run at and after your car as you make your way into town). The staff was professional and helpful. Breakfast was good, though nothing special, and a staff member was kind enough to teach me how to properly make mate. I'd happily stay here again! This hotel has neat, modern architecture featuring sweeping vistas onto Lago Argentino from the dining hall and all of its north-facing rooms. We loved looking out onto the lake from the full glass wall in our room. The room was very clean, featured a clean modern look, and was big. The bathroom was downright spacious, including the large bath/shower. The hotel is just a few minutes drive from downtown (don't mind the dogs that will run at and after your car as you make your way into town). The staff was professional and helpful. Breakfast was good, though nothing special, and a staff member was kind enough to teach me how to properly make mate. I'd happily stay here again!

Design Suites Calafate #A079

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