The Riverside Hotel & Spa #4428

26 мая 2021

mafranzab

4

Great Stay!

Pleasant stay for 3 days. Mannie Govender at the Breakfast went out of his way to make sure our stay is extra comfortable. The welcome, attention and willingness to please and make customers happy is possibly the best ever example of customer service I have ever experienced in South Africa, well done Mannie! Pleasant stay for 3 days. Mannie Govender at the Breakfast went out of his way to make sure our stay is extra comfortable. The welcome, attention and willingness to please and make customers happy is possibly the best ever example of customer service I have ever experienced in South Africa, well done Mannie!

22 декабря 2020

ShilohRN

1

Detoriating hotel

I have stayed at this hotel over the past 4 years more especially during the Dec period. I have had stay's here that was excellent but my past experience was bad. The lack of Covid-19 practices in terms of social distancing in the eating areas and lift are non-existence. The level of service in the breakfast hall remains of a high standard, however, this cannot be said of the housekeeping as it was clear from the very start. On the day and time we checked-in, I requested an extra towel and it took them 6 hours and me being very aggressive to get this towel. That same afternoon I requested 2 wine glasses which were never delivered. The most disappointing thing was that I have often heard from my friends that the lamb/mutton curry is excellent. we ordered this and it was the most disappointing curry. traditional Durban curry is not sweet and cooked with potatoes and not with carrots sweetcorn...when i enquired from the restaurant i was told its traditional Durban curry...not sure what part of the Durban tradition as I grew up in Durban. I have stayed at this hotel over the past 4 years more especially during the Dec period. I have had stay's here that was excellent but my past experience was bad. The lack of Covid-19 practices in terms of social distancing in the eating areas and lift are non-existence. The level of service in the breakfast hall remains of a high standard, however, this cannot be said of the housekeeping as it was clear from the very start. On the day and time we checked-in, I requested an extra towel and it took them 6 hours and me being very aggressive to get this towel. That same afternoon I requested 2 wine glasses which were never delivered. The most disappointing thing was that I have often heard from my friends that the lamb/mutton curry is excellent. we ordered this and it was the most disappointing curry. traditional Durban curry is not sweet and cooked with potatoes and not with carrots sweetcorn...when i enquired from the restaurant i was told its traditional Durban curry...not sure what part of the Durban tradition as I grew up in Durban.

10 августа 2020

NarenS_13

5

2 day getaway

What a pleasant stay at this professionally run Hotel, central to all the beaches, casinos and shopping malls, with plenty of fine dining restaurants nearby and the airport close by as well. Rooms were neat and clean. The beds comfortable and well serviced bathroom. Quiet and cozy. What a pleasant stay at this professionally run Hotel, central to all the beaches, casinos and shopping malls, with plenty of fine dining restaurants nearby and the airport close by as well. Rooms were neat and clean. The beds comfortable and well serviced bathroom. Quiet and cozy.

01 августа 2020

X4521TIsarahl

4

Great comfort

I stayed in the Riverside Hotel Sligo for two nights. The hotel room was lovely and clean. The bathroom was really nice with an amazing shower. Didn’t try out the food in the hotel but the restaurant and bar always looked very busy which is a good sign. Staff in the hotel were extremely welcoming and friendly. I stayed in the Riverside Hotel Sligo for two nights. The hotel room was lovely and clean. The bathroom was really nice with an amazing shower. Didn’t try out the food in the hotel but the restaurant and bar always looked very busy which is a good sign. Staff in the hotel were extremely welcoming and friendly.

13 марта 2020

Linda M

1

HOPS RESTUARANT RIVERSIDE

Was looking forward to visiting Hops. Wanted to leave after 2 minutes.Everything from the menu card,to the tables,to the loos were grubby.Take your disinfectant.Put me off my meal.Flys buzzing around to.Hope my stomach survives... Was looking forward to visiting Hops. Wanted to leave after 2 minutes.Everything from the menu card,to the tables,to the loos were grubby.Take your disinfectant.Put me off my meal.Flys buzzing around to.Hope my stomach survives...

The Riverside Hotel & Spa #4428

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