Suiton Paxton Qionghaibay Xichang

15 февраля 2017

Gilbert B

2

This is not a paxton Vacances Resort anymore

This hotel is NOT Paxton Vacances Resort. After a 7 hour drive from Chengdu, my wife who had put on her Chinese navigator told me, its here on the left. I said no it is not Paxton. She insisted and so we went and checked it this was actually the hotel we booked . Yes it was the staff told us. It is now a local Chinese hotel called Quonhai Bay Bonreal hotel. It is NOT international. They only accept local credit cards or cash !!!!The western food is a disaster. Room Service also. Breakfast is besides toast and baguette bread ALL Chinese. The breakfast room is so overcrowded that people actually fight to get their food. You better come and have breakfast at 6.30 am if you want full choice and peace and quiet. Front Office and most of the staff have no idea of where what is.There is not any restaurant open in the afternoon, we arrived around 3pm and found all restaurants closed. You can only order room service (read above).If I had not prepaid my whole stay , I would have checked out again right away. On the positive side are the rooms (we had the most expensive category) which have a nice balcony with side view on the Lake and surrounding mountains as well as the Chinese restaurant where we managed to eat decent food.This hotel is using a western brand to sell their hotel on we sites. This hotel is NOT Paxton Vacances Resort. After a 7 hour drive from Chengdu, my wife who had put on her Chinese navigator told me, its here on the left. I said no it is not Paxton. She insisted and so we went and checked it this was actually the hotel we booked . Yes it was the staff told us. It is now a local Chinese hotel called Quonhai Bay Bonreal hotel. It is NOT international. They only accept local credit cards or cash !!!!The western food is a disaster. Room Service also. Breakfast is besides toast and baguette bread ALL Chinese. The breakfast room is so overcrowded that people actually fight to get their food. You better come and have breakfast at 6.30 am if you want full choice and peace and quiet. Front Office and most of the staff have no idea of where what is.There is not any restaurant open in the afternoon, we arrived around 3pm and found all restaurants closed. You can only order room service (read above).If I had not prepaid my whole stay , I would have checked out again right away. On the positive side are the rooms (we had the most expensive category) which have a nice balcony with side view on the Lake and surrounding mountains as well as the Chinese restaurant where we managed to eat decent food.This hotel is using a western brand to sell their hotel on we sites.

25 ноября 2015

wayne8003

2

Disappointed stay

Booked through phone at low season requested for best view but only partial view room given. Was delighted when seeing a welcome wine the small bottle type together with two bottle water on the table but was charged when checked out. Front office manager michael could not explain why there isn't any price tag on the bottle or why it was not place inside the mini bar and it was placed together with free bottled water. His hard service attitude was very impressive. Staff working here is not friendly totally, felt not welcomed. Overall feeling to this hotel is not worth stay with. Surprised this is a award winning hotel. Booked through phone at low season requested for best view but only partial view room given. Was delighted when seeing a welcome wine the small bottle type together with two bottle water on the table but was charged when checked out. Front office manager michael could not explain why there isn't any price tag on the bottle or why it was not place inside the mini bar and it was placed together with free bottled water. His hard service attitude was very impressive. Staff working here is not friendly totally, felt not welcomed. Overall feeling to this hotel is not worth stay with. Surprised this is a award winning hotel.

01 января 2014

Louis W

3

Great bed and shower, poor food

Recently I had my second stay here. I give this hotel high marks for its comfortable bedding, super power shower and its location right by the lake. It needs to improve its breakfast offerings to an international standard, as well as its food quality. On a 1PM lunch, with no other guests, I had to wait more than 35 minutes for a burger - and it arrived, it was barely edible. Recently I had my second stay here. I give this hotel high marks for its comfortable bedding, super power shower and its location right by the lake. It needs to improve its breakfast offerings to an international standard, as well as its food quality. On a 1PM lunch, with no other guests, I had to wait more than 35 minutes for a burger - and it arrived, it was barely edible.

05 октября 2012

lau l

5

Excellent!

Great value for stay, incredible location, very good service quality, rooms are clean and tidy,nice employee and very friendly,good places for entertainment …in one word everything was ,,Excellent ‘’! Great value for stay, incredible location, very good service quality, rooms are clean and tidy,nice employee and very friendly,good places for entertainment …in one word everything was ,,Excellent ‘’!

Suiton Paxton Qionghaibay Xichang - 4 Nights #SG08

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