WIVC @ 4 Seasons at Desert Breezes #D870

30 августа 2021

986katiea

1

Locked out!

This place is awful and so is the staff! We had no hot water for three days! Very outdated for sure with no maid service at all! You can call and get clean towels because we had a total of four bath towels in a two bedroom! We got locked out of the dated community two evenings in a row called the emergency number and they didn’t even call me back! If it wasn’t for residents that live in there our 30 minute wait could have been so worse! Greg and Erica front desk are totally helpless they offered us a free week for our worst stay ever! Who would want a free week! We booked this thru interval international and have voiced our concerns with them and hoping they remove them from their getaway list for Palm Desert This place is awful and so is the staff! We had no hot water for three days! Very outdated for sure with no maid service at all! You can call and get clean towels because we had a total of four bath towels in a two bedroom! We got locked out of the dated community two evenings in a row called the emergency number and they didn’t even call me back! If it wasn’t for residents that live in there our 30 minute wait could have been so worse! Greg and Erica front desk are totally helpless they offered us a free week for our worst stay ever! Who would want a free week! We booked this thru interval international and have voiced our concerns with them and hoping they remove them from their getaway list for Palm Desert

23 июля 2021

ALLAN M

5

Excellent Desert resort

This resort has a great accommodating and helpful staff. The resort is clean and picturesque setting, close to great restaurants and venues like the Living Desert and the Windmill Tour. The resort has a comfortable and roomy villas. This resort has a great accommodating and helpful staff. The resort is clean and picturesque setting, close to great restaurants and venues like the Living Desert and the Windmill Tour. The resort has a comfortable and roomy villas.

26 апреля 2021

Nomad394789

2

Resort units need to be updated

The grounds and pool are kept up nice and we did enjoy that but the units are very outdated and could be cleaner. We pulled the scissors out of the block and there was something all over them. The shower floor was spongy. The grounds and pool are kept up nice and we did enjoy that but the units are very outdated and could be cleaner. We pulled the scissors out of the block and there was something all over them. The shower floor was spongy.

12 апреля 2021

lorimartn

3

Just ok

My family has been coming here for years. This review is for our most recent visit. I would rate it very average. The best quality about this property is the downstairs units that are open to a beautiful lawn which allows easy access to the pool and a place for the kids to run around. Upon checking into the unit it was nowhere near stocked. There were no linens or pillows for the sofa bed, no ice or ice cube trays, no BBQ cleaning utensils. These items were provided on request but I feel it is reasonable to expect them to be there already. The most unsettling thing was that the patio table was completely full of dust which shows me that it hadn't even been wiped down between guests. That is unacceptable especially during covid times in my opinion. One would like to believe that sanitizing protocols were more thorough during the continued pandemic which was not the case at all. My family has been coming here for years. This review is for our most recent visit. I would rate it very average. The best quality about this property is the downstairs units that are open to a beautiful lawn which allows easy access to the pool and a place for the kids to run around. Upon checking into the unit it was nowhere near stocked. There were no linens or pillows for the sofa bed, no ice or ice cube trays, no BBQ cleaning utensils. These items were provided on request but I feel it is reasonable to expect them to be there already. The most unsettling thing was that the patio table was completely full of dust which shows me that it hadn't even been wiped down between guests. That is unacceptable especially during covid times in my opinion. One would like to believe that sanitizing protocols were more thorough during the continued pandemic which was not the case at all.

20 ноября 2020

1Caroltheodora

4

Surprisingly enjoyable

Despite it being entirely true that the property is in need of an upgrade, we enjoyed our stay. The grounds are in excellent condition and the unit was very clean. Desert Breezes has a certain charm that we found calming. Expansive grounds and well insulated units made our unit seem larger than it was. It may have had a minor interior upgrade in the past 15 years, but that’s it. Should they (whoever that is) make an investment in the kitchens, baths and furnishings (and maybe put in a lap pool at the club house?) the property could easily jump from 3 to 4 stars. Despite it being entirely true that the property is in need of an upgrade, we enjoyed our stay. The grounds are in excellent condition and the unit was very clean. Desert Breezes has a certain charm that we found calming. Expansive grounds and well insulated units made our unit seem larger than it was. It may have had a minor interior upgrade in the past 15 years, but that’s it. Should they (whoever that is) make an investment in the kitchens, baths and furnishings (and maybe put in a lap pool at the club house?) the property could easily jump from 3 to 4 stars.

WIVC @ 4 Seasons at Desert Breezes #D870

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