Emporio Veracruz #D085

08 января 2016

AnnaMontaner

5

Нареканий нет

Жили несколько дней в августе 2015. Хороший номер, внимательный персонал. Пользовались услугами прачечной. Довольны. Расположение отеля очень выгодное. Ресторан хороший. Для любителей кофе: во время завтака попросите официанта принести кофе из кафе которое наодится ниже этажом. Прибавка к счету не значительная, а разница в качестве присутсвует. Жили несколько дней в августе 2015. Хороший номер, внимательный персонал. Пользовались услугами прачечной. Довольны. Расположение отеля очень выгодное. Ресторан хороший. Для любителей кофе: во время завтака попросите официанта принести кофе из кафе которое наодится ниже этажом. Прибавка к счету не значительная, а разница в качестве присутсвует.

21 мая 2014

Oleksandr K

5

Один из лучших в Веракрузе!

Путешествуя по Мексике,мы остановились в этом отеле на одну ночь.Хотя мы приехали поздно вечером,нас в отеле,у входа ждала группа мексиканских музыкантов,которые так зажигательно спели пару песен во всем белом,с гитарами и самбреро,что аж дух захватил!С этого начало наше знакомство с отелем.Всего одна ночь,но только хорошие воспоминания!Нас быстро заселили,дали номер с видом на бухту и старую крепость.Номер достаточно большой,метров 30.В котором было все,даже кофе машина.Сам отель находится в самом центре города,на набережной,так что очень удобно.В номерах отличная шумоизоляция.Ужинали в отеле,в ресторане.Понравилось все!Начиная от коктелей- Маргарита!!!Этоне что!!! (хотя я к спиртному равнодушен) и заканчивая разными мексиканскими блюдами и дессертом!Мы их заказывали много и разные,т.к. путешествовали группой в 10 человек.В отеле есть СПА и бассейн,но мы не успели их посетить.Утром отличный завтрак и опять в дорогу!Рекомендую всем! Путешествуя по Мексике,мы остановились в этом отеле на одну ночь.Хотя мы приехали поздно вечером,нас в отеле,у входа ждала группа мексиканских музыкантов,которые так зажигательно спели пару песен во всем белом,с гитарами и самбреро,что аж дух захватил!С этого начало наше знакомство с отелем.Всего одна ночь,но только хорошие воспоминания!Нас быстро заселили,дали номер с видом на бухту и старую крепость.Номер достаточно большой,метров 30.В котором было все,даже кофе машина.Сам отель находится в самом центре города,на набережной,так что очень удобно.В номерах отличная шумоизоляция.Ужинали в отеле,в ресторане.Понравилось все!Начиная от коктелей- Маргарита!!!Этоне что!!! (хотя я к спиртному равнодушен) и заканчивая разными мексиканскими блюдами и дессертом!Мы их заказывали много и разные,т.к. путешествовали группой в 10 человек.В отеле есть СПА и бассейн,но мы не успели их посетить.Утром отличный завтрак и опять в дорогу!Рекомендую всем!

12 ноября 2021

SLSteve

3

Very disappointing

This property was probably really nice before COVID, and may be nice again. However, I can't recommend it as a place to stay now. My booking confirmation highlighted all of these features (with commentary): Exclusive access to the Executive Lounge floor, where guest can enjoy an American breakfast and a wide variety of snacks throughout the day and with a reading area (nope, closed UFN). Access to Sky Lounge (Nope) LCD flat screen TV (Small) Cable TV (Complete with snowy picture on almost all channels). Electronic in-room safe (Yes, but it's not bolted down. So put everything in here and then it can all be stolen at once). Scale (Yes) Coffee maker (Yes, but only first day's coffee is included) Alarm clock with iPod connectivity (if your iPod was manufactured in 2007) Minibar (Nope) Air conditioning with climate control (Yes) Refrigerator (not plugged in or inoperative) More stuff... not worth discussing. Our room had two double beds, but was only stocked with one bath towel, one coffee cup, and one glass. I guess the target customer is alone but wants to sleep in a different bed on alternating nights. The whole hotel felt run down. Toilet ran unless you jiggled the handle just right. Drawer knobs loose. No maintenance seems to be happening. I will say that the staff were friendly and helpful, it's a great location, and they did have a breakfast in the restaurant to replace the lounge breakfast. Like I said, check into it in a year or two, but for now I'd avoid it. This property was probably really nice before COVID, and may be nice again. However, I can't recommend it as a place to stay now. My booking confirmation highlighted all of these features (with commentary): Exclusive access to the Executive Lounge floor, where guest can enjoy an American breakfast and a wide variety of snacks throughout the day and with a reading area (nope, closed UFN). Access to Sky Lounge (Nope) LCD flat screen TV (Small) Cable TV (Complete with snowy picture on almost all channels). Electronic in-room safe (Yes, but it's not bolted down. So put everything in here and then it can all be stolen at once). Scale (Yes) Coffee maker (Yes, but only first day's coffee is included) Alarm clock with iPod connectivity (if your iPod was manufactured in 2007) Minibar (Nope) Air conditioning with climate control (Yes) Refrigerator (not plugged in or inoperative) More stuff... not worth discussing. Our room had two double beds, but was only stocked with one bath towel, one coffee cup, and one glass. I guess the target customer is alone but wants to sleep in a different bed on alternating nights. The whole hotel felt run down. Toilet ran unless you jiggled the handle just right. Drawer knobs loose. No maintenance seems to be happening. I will say that the staff were friendly and helpful, it's a great location, and they did have a breakfast in the restaurant to replace the lounge breakfast. Like I said, check into it in a year or two, but for now I'd avoid it.

31 октября 2021

GlasbeyJ

5

Great spot near the Malecon with exceptional staff

Emporio is easily the nicest hotel in the Veracruz area and the view over the Malecon is stunning. We travelled for work for a two week stay with our 8-month old Son, and the staff on the desk and in the restaurant really went out of their way to look out for him and welcome him over the Dia de Los Muertos period. big thanks to Omar in particular who really made our stay. He has an exceptional attitude to customer care, and is one of the best hotel hosts we have met in 20 years of travelling. He obviously really cares about the guests’ experience, and ensured we were happy and safe for the duration of our stay. When he booked a late night cab for us one evening, he even kindly provided his personal WhatsApp in case of any issues - amazing. Kudos to the team, and thanks for making us feel so welcome James, Steph and Rupert (UK) Emporio is easily the nicest hotel in the Veracruz area and the view over the Malecon is stunning. We travelled for work for a two week stay with our 8-month old Son, and the staff on the desk and in the restaurant really went out of their way to look out for him and welcome him over the Dia de Los Muertos period. big thanks to Omar in particular who really made our stay. He has an exceptional attitude to customer care, and is one of the best hotel hosts we have met in 20 years of travelling. He obviously really cares about the guests’ experience, and ensured we were happy and safe for the duration of our stay. When he booked a late night cab for us one evening, he even kindly provided his personal WhatsApp in case of any issues - amazing. Kudos to the team, and thanks for making us feel so welcome James, Steph and Rupert (UK)

18 сентября 2021

lucia_romo89

3

Okay but not great

Just because it is well located… The hotel is clean and the staff is friendly but it is in constant renovation so it was noisy. The shower is not well designed and so the water will spill everywhere. Pool was supposed to be open since 7am but was not available until 9am. There aren’t many great options in the area so would probably stay there again. Just because it is well located… The hotel is clean and the staff is friendly but it is in constant renovation so it was noisy. The shower is not well designed and so the water will spill everywhere. Pool was supposed to be open since 7am but was not available until 9am. There aren’t many great options in the area so would probably stay there again.

31 марта 2021

Wu-Drow

5

Breakfast

Great service and excellent dining area. The breakfast buffet is an array of colors, flavors and taste which are a climax to your appetite. Alex and Jared will delight and service your every need. Melisa, the host will make you want to hug your neighbor with her captivating smile. Great service and excellent dining area. The breakfast buffet is an array of colors, flavors and taste which are a climax to your appetite. Alex and Jared will delight and service your every need. Melisa, the host will make you want to hug your neighbor with her captivating smile.

22 марта 2021

V9228VAcarlosl

5

Nice Hotel, Much better staff

The Hotel is nice, the view is amazing, but, the most incredible it's the staff, the Front Host Hannia was beyond cool, she rocks! I didn't get a room with ocean view when I checked in because the hotel was all sold, later, she called me and gave me a FREE up grade just for making my stay incredible! Thank you Hannia and Emporio The Hotel is nice, the view is amazing, but, the most incredible it's the staff, the Front Host Hannia was beyond cool, she rocks! I didn't get a room with ocean view when I checked in because the hotel was all sold, later, she called me and gave me a FREE up grade just for making my stay incredible! Thank you Hannia and Emporio

Emporio Veracruz #D085

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