Mantra Resort #C751

09 декабря 2021

Radzsugargenius

1

Special occasion

Service was good and prompt. No activities to do and almost resort id out of maintenance. Bathrooms were also not good. Earlier Mantra Resort was under Star hotels but now it has completely lower its quality and standards. Service was good and prompt. No activities to do and almost resort id out of maintenance. Bathrooms were also not good. Earlier Mantra Resort was under Star hotels but now it has completely lower its quality and standards.

03 декабря 2021

Flyer40269035135

4

Overall Nice Experience

Recently we Visited Mantra Resort, Pune . The Resort is located on the Hills. Location is great. We had Get together group of 29 People, All Doctors in group. We had nice holiday of 02 nights. Rooms were neat and clean but some minor difficulties were there but Staff members were so helpful so we get good service. Both Veg Restaurant - Murli and SAnja Chula restaurant food quality was nice. We had done Music programme - Signate hall was properly maintained nice ambiance. Manager Mr. Mishra was also Helpful. Mr. Mayuresh and Mr. Neeraj also helped a lot for the booking and helpful. Overall our guest was happy. 1 thing we need to keep in mind always, maintaining this Vast property in remote place after pandemic is really tough, but in this situation also it is maintained at its best by Owner and management. Recently we Visited Mantra Resort, Pune . The Resort is located on the Hills. Location is great. We had Get together group of 29 People, All Doctors in group. We had nice holiday of 02 nights. Rooms were neat and clean but some minor difficulties were there but Staff members were so helpful so we get good service. Both Veg Restaurant - Murli and SAnja Chula restaurant food quality was nice. We had done Music programme - Signate hall was properly maintained nice ambiance. Manager Mr. Mishra was also Helpful. Mr. Mayuresh and Mr. Neeraj also helped a lot for the booking and helpful. Overall our guest was happy. 1 thing we need to keep in mind always, maintaining this Vast property in remote place after pandemic is really tough, but in this situation also it is maintained at its best by Owner and management.

07 ноября 2021

AshutoshNaiik

1

Worst management

The worst Management by Mantra resort ever. Arround 25 of us including senior citizens and kids had to suffer on festival day. Mantra resort has spoiled our family gathering By their worst management. We had to stuggle more than 4 hrs. for our pre booked rooms. The entire Management and staff was non cooperative and arrogant. No one neither accepted their fault nor apologized officially. No compensation were offered for the day spoiled. It is completely failed management. The worst Management by Mantra resort ever. Arround 25 of us including senior citizens and kids had to suffer on festival day. Mantra resort has spoiled our family gathering By their worst management. We had to stuggle more than 4 hrs. for our pre booked rooms. The entire Management and staff was non cooperative and arrogant. No one neither accepted their fault nor apologized officially. No compensation were offered for the day spoiled. It is completely failed management.

07 ноября 2021

gogatesameer

2

Very Bad experience

We went with a family group to Mantra resort on 5th to 7th November. The resort is in very bad shape , rooms are not maintained at all. Room and surrounding are not well lit, electrical equipment are not in working condition. There is no room service at all and even for tea you have to drive and go to restaurants. Food is Okay. Activities like DJ , Karaoke are there but gaming zone is in dilapidated state. Carron board , table Tennis etc.not in good shape. You need to climb up to get to room , so If older people are with you , be really cautious. Consider only If you are group of young people. We went with a family group to Mantra resort on 5th to 7th November. The resort is in very bad shape , rooms are not maintained at all. Room and surrounding are not well lit, electrical equipment are not in working condition. There is no room service at all and even for tea you have to drive and go to restaurants. Food is Okay. Activities like DJ , Karaoke are there but gaming zone is in dilapidated state. Carron board , table Tennis etc.not in good shape. You need to climb up to get to room , so If older people are with you , be really cautious. Consider only If you are group of young people.

21 сентября 2021

disha7474

1

Its unmanaged property so avoid going as nothing is there to enjoy ur previous time

We visited on 19/9/21 after seeing beautiful pictures on some social sites. But everything was falsely implicated as nothing is there as mentioned. All roads approaching to property are in worst conditions, even Mantra people doesn't care to put single board on their ways as they have no invited you,you don't have any thing to do on ur lesuire time that's why you have to punish yourself. All amenities mentioned are closed since many years so they are sinking.even rooms, cottages are in bad conditions as they are not managed since many years. Food as mentioned was not upto mark . If u don't have ur private vehicles do dare to go,as they don't care as veg and non veg food served seperately and you have to walk long enough to reach there. Overall experience was worse as people who managing this property wasted our precious time and money,we never go there henceforth and never recommend anyone else. We visited on 19/9/21 after seeing beautiful pictures on some social sites. But everything was falsely implicated as nothing is there as mentioned. All roads approaching to property are in worst conditions, even Mantra people doesn't care to put single board on their ways as they have no invited you,you don't have any thing to do on ur lesuire time that's why you have to punish yourself. All amenities mentioned are closed since many years so they are sinking.even rooms, cottages are in bad conditions as they are not managed since many years. Food as mentioned was not upto mark . If u don't have ur private vehicles do dare to go,as they don't care as veg and non veg food served seperately and you have to walk long enough to reach there. Overall experience was worse as people who managing this property wasted our precious time and money,we never go there henceforth and never recommend anyone else.

Mantra Resort #C751

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