Hotel del Sur #6341

19 апреля 2020

O9715

1

DO NOT STAY HERE

Upon our arrival, the hotel was completely silent. There was not another person in sight, besides the man at the front desk and the security that had let us through the gate. We immediately noticed the cubby system for the room keys directly behind the receptionist. For one, most every key was sitting in its respective cubby hole. But more importantly, there was no security for the keys. It was an open system with no covering or lock system over the keys. Anyone could walk behind the front desk and take a room key, and let themselves into any room. The receptionist was friendly enough, checked us in and told us our room was on the second floor. There was no elevator, so we carried our bags up the stairs ourselves. I have had six knee surgeries and a shoulder reconstruction, so this was not easy for me. Upon entering our room, the first thing we noticed was the door to the room did not close all the way and there was a large gap between the door and the doorjamb. There were water stains all over the door and it was very warped. We overlooked the door and started to settle in. We started by turning on the very small AC as it was off and the windows were left open. The screens over the open windows were broken apart with many holes in one and the other only partially attached on the sides. So not only was the room very hot, it was full of mosquitos. In a country that is known to have illness and disease spread by biting insects, mosquitos in particular, this is absolutely unacceptable. I understand that it is common practice to minimize energy by reducing air conditioning, but not like this. The sign on the door to the bathroom asked us to keep the bathroom door closed so the room would stay cool. The room cooled a tiny bit, but it was still quite uncomfortable. We went to lock up our valuables and noticed the safe was locked, so my boyfriend went down and asked for the key to the safe. He was told that they didn’t have any guest keys to the safes on the property, as they were all lost. The only keys for the safes were a couple of back up keys, and guess where they were? Out in the open, in one of the cubby holes near all the regular room keys. So even if we did have a key for the safe, someone could just walk behind the receptionist desk, grab the back-up key to the room and the safe, and then steal everything important with no trouble. My boyfriend came back to the room and attempted to lock us in for the night. When we went to lock the door knob, we noti Upon our arrival, the hotel was completely silent. There was not another person in sight, besides the man at the front desk and the security that had let us through the gate. We immediately noticed the cubby system for the room keys directly behind the receptionist. For one, most every key was sitting in its respective cubby hole. But more importantly, there was no security for the keys. It was an open system with no covering or lock system over the keys. Anyone could walk behind the front desk and take a room key, and let themselves into any room. The receptionist was friendly enough, checked us in and told us our room was on the second floor. There was no elevator, so we carried our bags up the stairs ourselves. I have had six knee surgeries and a shoulder reconstruction, so this was not easy for me. Upon entering our room, the first thing we noticed was the door to the room did not close all the way and there was a large gap between the door and the doorjamb. There were water stains all over the door and it was very warped. We overlooked the door and started to settle in. We started by turning on the very small AC as it was off and the windows were left open. The screens over the open windows were broken apart with many holes in one and the other only partially attached on the sides. So not only was the room very hot, it was full of mosquitos. In a country that is known to have illness and disease spread by biting insects, mosquitos in particular, this is absolutely unacceptable. I understand that it is common practice to minimize energy by reducing air conditioning, but not like this. The sign on the door to the bathroom asked us to keep the bathroom door closed so the room would stay cool. The room cooled a tiny bit, but it was still quite uncomfortable. We went to lock up our valuables and noticed the safe was locked, so my boyfriend went down and asked for the key to the safe. He was told that they didn’t have any guest keys to the safes on the property, as they were all lost. The only keys for the safes were a couple of back up keys, and guess where they were? Out in the open, in one of the cubby holes near all the regular room keys. So even if we did have a key for the safe, someone could just walk behind the receptionist desk, grab the back-up key to the room and the safe, and then steal everything important with no trouble. My boyfriend came back to the room and attempted to lock us in for the night. When we went to lock the door knob, we noti

30 декабря 2019

Barbroolkie

4

South Central Location

very nice facility. we would have preferred to have kitchen or priveleges. lots of driving required from this place to places of interest. the nearby beaches are not the best. it was a good location for Chirripo which we did do. very nice facility. we would have preferred to have kitchen or priveleges. lots of driving required from this place to places of interest. the nearby beaches are not the best. it was a good location for Chirripo which we did do.

26 ноября 2019

605barbaraa

4

food was good

it was in the middle of nowherethere wasn't anything close by to do or see anything. i went to walmart two times to get supplies. torent a car it was $66.00 a day . we didn't do that. there wasn't a travel company that picked you up to take you any where it was in the middle of nowherethere wasn't anything close by to do or see anything. i went to walmart two times to get supplies. torent a car it was $66.00 a day . we didn't do that. there wasn't a travel company that picked you up to take you any where

05 августа 2019

166evelynz

1

OMG!!

I have been coming to PZ for 20 years and have never stayed here. It used to be the best of the best in The area. I stopped here 2 nights ago and it was HORRIBLE!! The girl at front desk was nice, but rooms were subpar. I would say equivalent to the cheapest days inn are super 8 you have ever stayed in. In the morning there was no water, no free shampoo or conditioner, no wash cloths. Walk out the door and all you smell is pigs S@&t. Continue to breakfast which was just so so and see the young man that is the cleaning guy. Wow! I own my own company and would have fired him in a second. He mopped only part of the floor . But with a dry mop and no cleaning agent! Then he got the broom and walked around with it, but never actually swept the floor!!! I have been coming to PZ for 20 years and have never stayed here. It used to be the best of the best in The area. I stopped here 2 nights ago and it was HORRIBLE!! The girl at front desk was nice, but rooms were subpar. I would say equivalent to the cheapest days inn are super 8 you have ever stayed in. In the morning there was no water, no free shampoo or conditioner, no wash cloths. Walk out the door and all you smell is pigs S@&t. Continue to breakfast which was just so so and see the young man that is the cleaning guy. Wow! I own my own company and would have fired him in a second. He mopped only part of the floor . But with a dry mop and no cleaning agent! Then he got the broom and walked around with it, but never actually swept the floor!!!

27 февраля 2019

KathleenLeo

3

Good Hotel in the Center

The hotel is good for the price, clean, air conditioned, includes breakfast, has restaurant plus a bar. It is situated next to where they have the festival for horse shows, rides, cattle for sale and right across the street from the Mall where they have a movie theater. Westay each year because we enjoy the Tope (horse parade). Sleep quality is not good during the festival because of the loud music. The hotel is good for the price, clean, air conditioned, includes breakfast, has restaurant plus a bar. It is situated next to where they have the festival for horse shows, rides, cattle for sale and right across the street from the Mall where they have a movie theater. Westay each year because we enjoy the Tope (horse parade). Sleep quality is not good during the festival because of the loud music.

Hotel del Sur #6341

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