Aldea Andina #1940

27 июля 2019

mocoso973

4

Five Star customer service

While this resort should not be listed as a Silver crown, the service is amazing & makes up for it. Please note that this resort has radiator heating so if you're there in July as we were, you'll be cold. We couldn't get more that 17 deg C on the first night. While this resort should not be listed as a Silver crown, the service is amazing & makes up for it. Please note that this resort has radiator heating so if you're there in July as we were, you'll be cold. We couldn't get more that 17 deg C on the first night.

06 апреля 2019

shannonmA9465OJ

3

Decent, but not a resort and not a spa

I’ll start with the good. The staff is very kind and always greeted us with a smile. The breakfast is simple but it is included for RCI members which is great. It included toasts, eggs, fruit, cereal, yogurt, along with juice coffee and tea. If you have a car, the location is great. Just outside of the busy town, and already on the way towards most of the hikes and other activities. The property itself is pretty, and has a nice outdoor area with a fire pit, tennis court, etc. The bad: the rooms are clean but everything is extremely basic. They definitely need to be updated. The kitchen is “fully equipped” but only has one dull knife, no wine opener, and very few items to cook with. There is a list of everything provided but many items are missing from the list. Be sure to bring your own napkins, paper towels, etc. The WiFi is non existent. There are two options to connect to WiFi and neither of them work properly. THE WORST:the “SPA” is an indoor/outdoor pool that is only heated sometimes. The jacuzzi is fine but only seats 4 people (awkward if those people are not all together because it is so small). And there is no masseuse on site... so we had to wait for the staff to call around and find someone to give us a massage. Stone massages were advertised and yet no one was able to give us one. We paid for an hour massage... each one only lasted about 45 minutes. There is only one massage table so we had to take turns. This place should absolutely not be considered a spa. We used our RCI points for this place and compared to most RCI resorts, this isn’t quite up to the standard. For a normal hotel, it’s clean and basic. Not worth the RCI points. I’ll start with the good. The staff is very kind and always greeted us with a smile. The breakfast is simple but it is included for RCI members which is great. It included toasts, eggs, fruit, cereal, yogurt, along with juice coffee and tea. If you have a car, the location is great. Just outside of the busy town, and already on the way towards most of the hikes and other activities. The property itself is pretty, and has a nice outdoor area with a fire pit, tennis court, etc. The bad: the rooms are clean but everything is extremely basic. They definitely need to be updated. The kitchen is “fully equipped” but only has one dull knife, no wine opener, and very few items to cook with. There is a list of everything provided but many items are missing from the list. Be sure to bring your own napkins, paper towels, etc. The WiFi is non existent. There are two options to connect to WiFi and neither of them work properly. THE WORST:the “SPA” is an indoor/outdoor pool that is only heated sometimes. The jacuzzi is fine but only seats 4 people (awkward if those people are not all together because it is so small). And there is no masseuse on site... so we had to wait for the staff to call around and find someone to give us a massage. Stone massages were advertised and yet no one was able to give us one. We paid for an hour massage... each one only lasted about 45 minutes. There is only one massage table so we had to take turns. This place should absolutely not be considered a spa. We used our RCI points for this place and compared to most RCI resorts, this isn’t quite up to the standard. For a normal hotel, it’s clean and basic. Not worth the RCI points.

03 апреля 2019

John H

4

Nice very rustic, great people

Very friendly staff, as helpful as they could be. We had a two bedroom unit, very rustic, small things need to be addressed But none of the items below will stop us from re-booking on our next trip. We really like the place and the people. 1. bed has two twin beds put together-okay but will slide apart if you get near middle (biggest complaint, this does need to be corrected), need to upgrade kitchen utensils badly best part was the corkscrew. stove, dishes okay all other needs replaced. Bath could be converted to shower. All really minor items. On the flip side, great water pressure, plenty of room, very nice surroundings. The indoor out door pool is nice, the Jacuzzi is on the small side but serviceable for two. They are working on part of the facility and do keep the grounds very nice. Again We would go back on our next trip. Very friendly staff, as helpful as they could be. We had a two bedroom unit, very rustic, small things need to be addressed But none of the items below will stop us from re-booking on our next trip. We really like the place and the people. 1. bed has two twin beds put together-okay but will slide apart if you get near middle (biggest complaint, this does need to be corrected), need to upgrade kitchen utensils badly best part was the corkscrew. stove, dishes okay all other needs replaced. Bath could be converted to shower. All really minor items. On the flip side, great water pressure, plenty of room, very nice surroundings. The indoor out door pool is nice, the Jacuzzi is on the small side but serviceable for two. They are working on part of the facility and do keep the grounds very nice. Again We would go back on our next trip.

26 ноября 2018

10Willowtree

3

Good location, lovely pool. Definitely needs refurbishment.

Resort is located a couple of kms outside Bariloche. You need a car to get around. The entrance road was very rough and badly potholed, so much so that we were concerned that it would damage the hire car. The heated pool and jacuzzi were lovely, a great asset to the resort. The apartment itself was poorly equipped for cooking and overall needed a complete refurbishment, although the daily cleaning service was good.. There was no restaurant on site. Apparently it was under construction. Resort is located a couple of kms outside Bariloche. You need a car to get around. The entrance road was very rough and badly potholed, so much so that we were concerned that it would damage the hire car. The heated pool and jacuzzi were lovely, a great asset to the resort. The apartment itself was poorly equipped for cooking and overall needed a complete refurbishment, although the daily cleaning service was good.. There was no restaurant on site. Apparently it was under construction.

29 августа 2018

eocortesr

5

Bariloche / Aldea Andina

Excellent Location, very quite place and we could visit the main sites and restaurants of the city easily. The hospitality and service were good. They provide good orientation of what to do in Bariloche Excellent Location, very quite place and we could visit the main sites and restaurants of the city easily. The hospitality and service were good. They provide good orientation of what to do in Bariloche

Aldea Andina #1940

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