Water's Edge Resort and Spa #1331

28 ноября 2021

anna d

5

Another great time

We've been coming to Waters Edge for over 20 years and always have a great time. We're originally from Ct. and moved to N.C. 23 years ago. It's great to visit the area and friends and family and we do, and see, more of what the area has to offer than we ever did while living there. The resort is amazing in so many ways, location, view, friendliness of the entire staff, food. Thank You for another great trip. We've been coming to Waters Edge for over 20 years and always have a great time. We're originally from Ct. and moved to N.C. 23 years ago. It's great to visit the area and friends and family and we do, and see, more of what the area has to offer than we ever did while living there. The resort is amazing in so many ways, location, view, friendliness of the entire staff, food. Thank You for another great trip.

10 ноября 2021

sjk7301948

4

Good not Great Anymore at All

Too crowded , too expensive, and why oh why did they build that condo unit space blocking the view???All for more money. We have been visiting friends here for several years, and it seems the hunt for profit is crowding out the view, nature, and the source of relaxation. I am glad I do not have an investment here. And years ago I was jealous. Too crowded , too expensive, and why oh why did they build that condo unit space blocking the view???All for more money. We have been visiting friends here for several years, and it seems the hunt for profit is crowding out the view, nature, and the source of relaxation. I am glad I do not have an investment here. And years ago I was jealous.

08 ноября 2021

Robert E

5

Great place

Our 3rd visit to this resort. Love the location and views. Food is excellent and the upkeep of the grounds is beautiful. Staff is excellent and helpful. The sleep 4 unit had little counter space in kitchen. It would be nice to have smart TVs added as the cost for these is minimal. Our 3rd visit to this resort. Love the location and views. Food is excellent and the upkeep of the grounds is beautiful. Staff is excellent and helpful. The sleep 4 unit had little counter space in kitchen. It would be nice to have smart TVs added as the cost for these is minimal.

12 октября 2021

HeaBrown

2

Sometimes you don't get what you pay for.

Edited: After my initial review- I was contacted by a manager who wanted to make it right. She offered me another stay for free. The pandemic hit- so we were unable to go. That stay expired in December and they won't honor it. So I am reposting this review that I took down, because this is my only experience to go by. I booked a room on a Tuesday night for my anniversary. I paid an extra $100 for a King Oceanview. When I walked in I was immediately disappointed. My view was obstructed by a roof. The pictures showed a beautiful view from your bed, all I could see was a roof. I'm 5'2" so it was even harder to see around. This really upset me as I was really looking forward to gazing out at the sea during my stay. I was misled and should have been told the view was obstructed, as I would not have paid extra. I let it go, because it was my anniversary and I didn't want to ruin my night.   The hotel was pretty dead, and knowing it was our anniversary, you would think they would give us a room with the view I paid for. I felt scammed to be honest. While the place was clean, the room itself was to the level of a Comfort Inn. Old carpeting, beat up armoire, the drain in the shower was gross, I'd never bathe in there. The refrigerator was broken. I adjusted the settings and it never kicked on. I had zero temperature control, it felt as though the AC had been on all night.   The mattress was hard, so it was a night of tossing and turning and the pillows were completely flat. In the middle of the night I woke up and thought I had lost the pillow, but it was just the same level as the bed- completely deflated.   The property is pretty, the beach is small, and there was a good amount of trash on it. I don't fault the resort for our dirty seas, but it seems to me they should send staff down there periodically to pick up the garbage.   Our meal was nice at the bistro. The food was good, the lobster roll and steak were on point.   We went back to our room and ordered dessert from room service at about 8. When it was delivered, the man repeated to my husband twice to put the tray outside the door when done, and my husband agreed. Now here is the kicker- we had a few bites and were going to go back to the dessert a bit later as it was very rich. Less than 30 minutes later they called and interrupted us asking if we were done yet and could we put the tray in the hallway! So we had to scarf it down and put the tray in the hall. The soda I ordered was so flat I only took two sips. Room service was still open for another hour! I have never been pestered like that and it was very off-putting. What the heck did I pay for?   We ordered room service for breakfast and it was nothing like our meal the night before. The coffee cups were barely half full and nothing really tasted that good. It certainly wasn't worth the $65 we paid for breakfast.   All in all, I am pretty disappointed and would never return. Its a nice place to visit for an event, but a complete waste of money to stay there. It is far overpriced for the dated rooms. It's time for an update or a price rollback. Edited: After my initial review- I was contacted by a manager who wanted to make it right. She offered me another stay for free. The pandemic hit- so we were unable to go. That stay expired in December and they won't honor it. So I am reposting this review that I took down, because this is my only experience to go by. I booked a room on a Tuesday night for my anniversary. I paid an extra $100 for a King Oceanview. When I walked in I was immediately disappointed. My view was obstructed by a roof. The pictures showed a beautiful view from your bed, all I could see was a roof. I'm 5'2" so it was even harder to see around. This really upset me as I was really looking forward to gazing out at the sea during my stay. I was misled and should have been told the view was obstructed, as I would not have paid extra. I let it go, because it was my anniversary and I didn't want to ruin my night.   The hotel was pretty dead, and knowing it was our anniversary, you would think they would give us a room with the view I paid for. I felt scammed to be honest. While the place was clean, the room itself was to the level of a Comfort Inn. Old carpeting, beat up armoire, the drain in the shower was gross, I'd never bathe in there. The refrigerator was broken. I adjusted the settings and it never kicked on. I had zero temperature control, it felt as though the AC had been on all night.   The mattress was hard, so it was a night of tossing and turning and the pillows were completely flat. In the middle of the night I woke up and thought I had lost the pillow, but it was just the same level as the bed- completely deflated.   The property is pretty, the beach is small, and there was a good amount of trash on it. I don't fault the resort for our dirty seas, but it seems to me they should send staff down there periodically to pick up the garbage.   Our meal was nice at the bistro. The food was good, the lobster roll and steak were on point.   We went back to our room and ordered dessert from room service at about 8. When it was delivered, the man repeated to my husband twice to put the tray outside the door when done, and my husband agreed. Now here is the kicker- we had a few bites and were going to go back to the dessert a bit later as it was very rich. Less than 30 minutes later they called and interrupted us asking if we were done yet and could we put the tray in the hallway! So we had to scarf it down and put the tray in the hall. The soda I ordered was so flat I only took two sips. Room service was still open for another hour! I have never been pestered like that and it was very off-putting. What the heck did I pay for?   We ordered room service for breakfast and it was nothing like our meal the night before. The coffee cups were barely half full and nothing really tasted that good. It certainly wasn't worth the $65 we paid for breakfast.   All in all, I am pretty disappointed and would never return. Its a nice place to visit for an event, but a complete waste of money to stay there. It is far overpriced for the dated rooms. It's time for an update or a price rollback.

07 октября 2021

Jenny B

5

Fantastic trip

The location for this place is absolutely beautiful--gorgeous water views, a cute little beach and beautiful grounds. Could the rooms use an update? Yes. Did we have to change rooms because our first one smelled like mold? Yes we did. Could the service be a little faster and the menus at the restaurant a little more varied? Yes, indeed. But honestly none of this mattered because EVERYONE there--from the spa people, to the bar tender, to the check-in folks--was just lovely and fun and welcoming. We had so much fun and every time we had an issue with rooms or service it was fixed for us immediately. I love this place and will absolutely return. The location for this place is absolutely beautiful--gorgeous water views, a cute little beach and beautiful grounds. Could the rooms use an update? Yes. Did we have to change rooms because our first one smelled like mold? Yes we did. Could the service be a little faster and the menus at the restaurant a little more varied? Yes, indeed. But honestly none of this mattered because EVERYONE there--from the spa people, to the bar tender, to the check-in folks--was just lovely and fun and welcoming. We had so much fun and every time we had an issue with rooms or service it was fixed for us immediately. I love this place and will absolutely return.

Water's Edge Resort and Spa #1331

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