Kilconquhar Estate and Country Club #0493

02 декабря 2021

bucky71

5

Outstanding staff

We came back from a short break today, having earlier rented a villa with our family in September. We were offered an excellent DBB package in the castle and took it up at short notice. Reason for this review- excellent staff at the White Cockaid and main restaurant. They were exemplary! The food was very good indeed and portions were more than generous but the staff made the whole thing- really nice people! We came back from a short break today, having earlier rented a villa with our family in September. We were offered an excellent DBB package in the castle and took it up at short notice. Reason for this review- excellent staff at the White Cockaid and main restaurant. They were exemplary! The food was very good indeed and portions were more than generous but the staff made the whole thing- really nice people!

22 ноября 2021

fcw49

4

Overnight stop over

I stayed in one of the hotel rooms for convenience to family. The castle and estate are beautiful, so peaceful and location is great to enjoy Fife coast. Breakfast was cooked to order and really tasty. Room was OK, beds comfortable and very clean, possibly a little bit dated but shower good and well appointed. I stayed in one of the hotel rooms for convenience to family. The castle and estate are beautiful, so peaceful and location is great to enjoy Fife coast. Breakfast was cooked to order and really tasty. Room was OK, beds comfortable and very clean, possibly a little bit dated but shower good and well appointed.

22 ноября 2021

Cynthia R

5

Wonderful!

What a peaceful and beautiful place to stay in the wonderful country of Scotland! We took day trips in all directions, and would return to a wonderful meal at the facility's bistro at night. Loved it! What a peaceful and beautiful place to stay in the wonderful country of Scotland! We took day trips in all directions, and would return to a wonderful meal at the facility's bistro at night. Loved it!

17 октября 2021

CraigW2828

5

Our Wedding!

After many of cancelled dates due to Covid, we finally got married here on 24th September 2021. During the cancellations, Kilconquhar were very understanding and helpful as it wasn’t easy for anyone. The families stayed for 3 nights over the wedding weekend and we were spread out over villas, hotel rooms and hotel suites. We simply couldn’t fault the accommodation what so ever. Some parts of the suites could do with modernisation but with regards to amenities and cleanliness, they were bang on. The wedding itself was better than we could ever imagine and a big part of that is due to the assistance and help from Bill. Bill really is the main supporting pillar of Kilconquhar as he gets involved and helps with anything and without him, I would be concerned for the day to day running of the place. As a wedding venue, Kilconquhar was amazing. Our ceremony took place in the Lindsay Room which looks phenomenal as it is with it’s ceiling and other features. Our reception took place in the marquee which is also great and holds a large amount of people. Only downside really would be the toilets, they also could do with a little upgrade but did not affect our evening at all. The food is really good in the Bistro and drink prices are reasonable. Thanks again to Bill and all the other staff who helped make our wedding weekend the great experience that it was!! After many of cancelled dates due to Covid, we finally got married here on 24th September 2021. During the cancellations, Kilconquhar were very understanding and helpful as it wasn’t easy for anyone. The families stayed for 3 nights over the wedding weekend and we were spread out over villas, hotel rooms and hotel suites. We simply couldn’t fault the accommodation what so ever. Some parts of the suites could do with modernisation but with regards to amenities and cleanliness, they were bang on. The wedding itself was better than we could ever imagine and a big part of that is due to the assistance and help from Bill. Bill really is the main supporting pillar of Kilconquhar as he gets involved and helps with anything and without him, I would be concerned for the day to day running of the place. As a wedding venue, Kilconquhar was amazing. Our ceremony took place in the Lindsay Room which looks phenomenal as it is with it’s ceiling and other features. Our reception took place in the marquee which is also great and holds a large amount of people. Only downside really would be the toilets, they also could do with a little upgrade but did not affect our evening at all. The food is really good in the Bistro and drink prices are reasonable. Thanks again to Bill and all the other staff who helped make our wedding weekend the great experience that it was!!

08 октября 2021

Quest786312

1

Rip off subletting service

We have week (week 41 at lodge 21) at kilconquar and due to a bereavement we were not able to go this year, the wife’s mother had died. Contacted them and they said they could put up our week up at not cost. All sounded ok, so wife verbally agreed to it. They followed up with an e Mail with reference to banding for rented time….implied the guidance was attached, but wasn’t. A few days later my wife followed up to see where we were and was advised that 5 of the 7 days were sold. This all sounded ok until we made enquiries and due to late enquiry we were a band C, and would get £51 per night paid of occupancy 28 days after the date. They advertised and sold it at £170 a night. Mr Colby-Vance said he was sorry for our loss, but that was the terms of the Mandate….which we only saw when we pursued the issue. The terms also state that a mandate must be signed before a lodge can be sublet….it wasn’t, but they/he said they acted in good faith. So we have follow the pricing they offer on the mandate but they do not have to follow the terms on the back….seems fair right….and we own it!!! I have no problem with them offering pretty rip of pay back for late rental, I do have a major problem with fact they did not tell my wife anything about rates so she could make a decision. I would have given it away rather than let it out for less than half the maintenance costs….being honest the place is not maintained well for these fees….pretty worn in places. Mr Colby Vance gives Timeshare a bad name. We have week (week 41 at lodge 21) at kilconquar and due to a bereavement we were not able to go this year, the wife’s mother had died. Contacted them and they said they could put up our week up at not cost. All sounded ok, so wife verbally agreed to it. They followed up with an e Mail with reference to banding for rented time….implied the guidance was attached, but wasn’t. A few days later my wife followed up to see where we were and was advised that 5 of the 7 days were sold. This all sounded ok until we made enquiries and due to late enquiry we were a band C, and would get £51 per night paid of occupancy 28 days after the date. They advertised and sold it at £170 a night. Mr Colby-Vance said he was sorry for our loss, but that was the terms of the Mandate….which we only saw when we pursued the issue. The terms also state that a mandate must be signed before a lodge can be sublet….it wasn’t, but they/he said they acted in good faith. So we have follow the pricing they offer on the mandate but they do not have to follow the terms on the back….seems fair right….and we own it!!! I have no problem with them offering pretty rip of pay back for late rental, I do have a major problem with fact they did not tell my wife anything about rates so she could make a decision. I would have given it away rather than let it out for less than half the maintenance costs….being honest the place is not maintained well for these fees….pretty worn in places. Mr Colby Vance gives Timeshare a bad name.

Kilconquhar Estate and Country Club #0493

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