Vacation Internationale Torres Mazatlán #0523

22 ноября 2021

Bill D

4

Not very accommodating management

When requesting a one bedroom with a king bed One week in advance and being given a one bedroom with twin beds and being told nothing can be done over the 5 week stay . It wasn’t what we imagined for our 50th anniversary celebration together . No further response from RCI or via management When requesting a one bedroom with a king bed One week in advance and being given a one bedroom with twin beds and being told nothing can be done over the 5 week stay . It wasn’t what we imagined for our 50th anniversary celebration together . No further response from RCI or via management

17 октября 2021

sarzig22

5

Great resort with awesome restaurant.

Resort is very clean. The restaurant is amazing along with all of the staff. (especially Carlos!) The resort has a little store on site with any essentials you may need while on vacation. The concierge on site booked our group a snorkel trip, I highly recommend booking any excursions through him! There is covid testing they can help you book at the front desk, and they will come up to your room for the testing for $45 US dollars. Great resort! Resort is very clean. The restaurant is amazing along with all of the staff. (especially Carlos!) The resort has a little store on site with any essentials you may need while on vacation. The concierge on site booked our group a snorkel trip, I highly recommend booking any excursions through him! There is covid testing they can help you book at the front desk, and they will come up to your room for the testing for $45 US dollars. Great resort!

05 октября 2021

paula t

5

Sunsets

We had a 2 bed/2bath unit with full kitchen and a covered, but open patio with a table and chairs and a drying rack. Our view was of the pool area, grounds, and the ocean. It was just lovely. The unit was immaculate and had adequate linens, paper goods, and kitchen service for 8.A mid week refresh was done with no daily service. The unit was pleasantly updated while maintaining some of the more classic charm. The grounds were very walkable with elevators for the units and the areas were all clean of debris, well maintained, and well manicured. All staff wore masks at all times that we saw. Staff seemed genuinely pleasant and helpful. The outdoors areas with pool, spas, and palapas were very nice . The restaurant site is perfection for daily viewing of the sunsets. It is worth the trip for the sunsets alone. The beach access is excellent and it is gorgeous there. Special thanks to Gaby at the front desk: she helped me order a birthday cake to celebrate my husband's birthday. There is a small convenience store on site , a massage therapist, and a concierge. They laminate a :credit card" for use while on site; I appreciated using that. The people staying at the resort were a nice blend of nationalities , ages, and experiences. We met folks on their first trip there as well as folks who call the place "home" with 20 years visiting. It was an excellent visit there for us. We had a 2 bed/2bath unit with full kitchen and a covered, but open patio with a table and chairs and a drying rack. Our view was of the pool area, grounds, and the ocean. It was just lovely. The unit was immaculate and had adequate linens, paper goods, and kitchen service for 8.A mid week refresh was done with no daily service. The unit was pleasantly updated while maintaining some of the more classic charm. The grounds were very walkable with elevators for the units and the areas were all clean of debris, well maintained, and well manicured. All staff wore masks at all times that we saw. Staff seemed genuinely pleasant and helpful. The outdoors areas with pool, spas, and palapas were very nice . The restaurant site is perfection for daily viewing of the sunsets. It is worth the trip for the sunsets alone. The beach access is excellent and it is gorgeous there. Special thanks to Gaby at the front desk: she helped me order a birthday cake to celebrate my husband's birthday. There is a small convenience store on site , a massage therapist, and a concierge. They laminate a :credit card" for use while on site; I appreciated using that. The people staying at the resort were a nice blend of nationalities , ages, and experiences. We met folks on their first trip there as well as folks who call the place "home" with 20 years visiting. It was an excellent visit there for us.

16 июля 2021

sierrakat152021

4

4.5 rating

The unit was a good size. We lived the full kitchen, even blender and D/W! They were very quick to respond to any request when we ran short or needed something. One day the blender stopped working and started smoking. I called down and in about 10 mins they brought a brand new blender in a box and switched it out. They sanitized our luggage before bringing it up and the staff were amazing! Would totally recommend this resort. The only con was the living room furniture was old style with wooden arms. Maybe ready for an update! The unit was a good size. We lived the full kitchen, even blender and D/W! They were very quick to respond to any request when we ran short or needed something. One day the blender stopped working and started smoking. I called down and in about 10 mins they brought a brand new blender in a box and switched it out. They sanitized our luggage before bringing it up and the staff were amazing! Would totally recommend this resort. The only con was the living room furniture was old style with wooden arms. Maybe ready for an update!

04 июля 2021

Karen C

5

Torres Mazatlan restaurant is top notch!!

We are Mazatlan condo owners and for years we have frequented the Torres Mazatlan restaurant located on the ocean at the Torres Mazatlan hotel/timeshare. The staff are excellent as are the varied food selections. The avocado Mazatlan and the tortilla soup are both delicious. Lunchtime for happy hour 12-2 is our usual visit time. The second happy hour is at 4-6pm. A special Thanksgiving meal is served each holiday time as well as a Christmas meal during the Christmas holiday. We are Mazatlan condo owners and for years we have frequented the Torres Mazatlan restaurant located on the ocean at the Torres Mazatlan hotel/timeshare. The staff are excellent as are the varied food selections. The avocado Mazatlan and the tortilla soup are both delicious. Lunchtime for happy hour 12-2 is our usual visit time. The second happy hour is at 4-6pm. A special Thanksgiving meal is served each holiday time as well as a Christmas meal during the Christmas holiday.

Vacation Internationale Torres Mazatlán #0523

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